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5.1 Classification and Compensation Study 2023 Request for City Council Action DEPARTMENT INFORMATION ORIGINATING DEPARTMENT REQUESTOR: MEETING DATE: Administration Assistant City Administrator/Human Resources Hille October 9, 2023 PRESENTER(s) REVIEWED BY: ITEM #: Administration City Administrator/Finance Director Flaherty 5.1 – Classification and Compensation Study STRATEGIC VISION MEETS: THE CITY OF OTSEGO: Is a strong organization that is committed to leading the community through innovative communication. Has proactively expanded infrastructure to responsibly provide core services. Is committed to delivery of quality emergency service responsive to community needs and expectations in a cost-effective manner. X Is a social community with diverse housing, service options, and employment opportunities. Is a distinctive, connected community known for its beauty and natural surroundings. AGENDA ITEM DETAILS RECOMMENDATION: City staff recommends the City Council adopt the Position Classification and Compensation Final Report dated September 11, 2023, to approve the Job Descriptions, and to authorize phase 1 and phase 2 implementation effective October 1, 2023. ARE YOU SEEKING APPROVAL OF A CONTRACT? IS A PUBLIC HEARING REQUIRED? No No BACKGROUND/JUSTIFICATION: The City Council approved funding in the 2023 budget to conduct a Position Classification and Compensation Study. On March 27, 2023, the City Council approved the service agreement with Abdo to perform the Study. Scope of work during the project included: • Review the existing job descriptions and physical requirements. • Review the existing job classifications within the existing system to determine job value for each position with recommendations for necessary adjustments. • Review the current classification system for appropriate number of grades and steps based on the current job classifications. • Review the current classification system and recommend solutions for addressing pay compression. • Conduct an external market study using comparable cities and provide recommendations for adjustments to the City’s pay plan along with a method and system to ensure continuing consistency with the market. • Test recommendations to ensure compliance with the State of Minnesota’s State Equity Compliance requirements. • Explore and research additional compensation benefits, that is compliant with Minnesota’s Pay Equity. Since March, staff and Abdo have completed the scope of work. An executive summary and draft final report were presented to the City Council during a special meeting on September 11. The City Council requested additional information during the presentation and to return the final report on October 9 for consideration of approval. Abdo and City staff are recommending phase 1 and phase 2 implementation as outlined in the final report effective October 1, 2023. Phase 3 implementation is pending adoption of a cost-of-living adjustment by the City Council which will be considered later in conjunction with consideration of the final budgets and property tax levies. SUPPORTING DOCUMENTS ATTACHED: • Position Classification and Compensation Final Report • Appendix B – Job Descriptions o Due to the size of this document (105 pages), only electronic versions were provided in the packet. POSSIBLE MOTION PLEASE WORD MOTION AS YOU WOULD LIKE IT TO APPEAR IN THE MINUTES: Motion to adopt the Position Classification and Compensation Final Report dated September 11, 2023, to approve the Job Descriptions, and to authorize phase 1 and phase 2 implementation effective October 1, 2023. BUDGET INFORMATION FUNDING: BUDGETED: Fund 101 – General (Multiple Departments) Fund 601 – Water Utility Fund 602 – Sanitary Sewer Utility Adopted departmental budgets for 2023 do not include funding for implementation; therefore, will exceed individual line-item budgets. The City Council Contingency account has an adequate level of funding to account for the implementation in the General fund. The Water and Sanitary Sewer Utility budgets for 2023 do not include funding for implementation; therefore, will exceed individual line-item budgets. Position Classification & Compensation Study Report City of Otsego Otsego, Minnesota 9/11/2023 City of Otsego Executive Summary Abdo was contracted by the City of Otsego to provide an independent position classification and compensation study to accomplish a variety of important strategic priorities, including job description compliance review, an analysis of the current municipal compensation markets, a comparison of select benefits offerings between municipalities, and a review of current and potential Minnesota Pay Equity compliance requirements . The City last conducted a formal independent position classification and compensation study in 2015 and has experienced a change in its workforce, challenges finding technical skilled employees, and competition for employees from neighboring larger cities. As part of our study, Abdo supported the City as they drafted updated position descriptions for each current position and, as part of the job description analysis, we conducted a Fair Labor Standards Act (FLSA) review to support the overtime exemption election for all applicable existing positions. To achieve the objectives set forth in our project scope of work, we completed a scoring exercise using a model similar to the State of Minnesota Hay Study. Using this model, each position was given a score in the following categories; Know- How, Problem Solving, Accountability and Special Conditions. These categories are intended to measure and rank the level of knowledge, skills, influence and impact on City operations for each position. Details on this methodology are included below. To complete the evaluation and scoring of Otsego positions, we reviewed the organizational structure, current job descriptions and requested additional information and clarification from City leadership, as needed. Upon completing the scoring of positions and conducting pay equity testing, our firm also completed a market wage analysis to compare the City’s current wage scale, by position, to the comparable public employee wage market in Minnesota. The market analysis consisted of analyzing salary data from comparable local governments in Minnesota by directly soliciting wage data from several municipalities that the City and Abdo selected. The table below shows how each department’s hourly rates compare, on average, to the minimum and maximum market pay. Further details for each position are included in the final report. In partnership with city leadership, we developed a proposed compensation plan using the new classification and market analysis. If adopted, the plan would place the City’s pay grades within 0.5% of market pay, on average. We have also developed a phased implementation plan and the associated costs for the council’s review. The results of both the classification (position scoring), compensation analysis, and cost to implement follow. Department Public Works (3.26)$ -11% (5.43)$ -15% Admin/Finance (2.97)$ -9% (5.05)$ -13% Parks and Rec (4.64)$ -15% (7.54)$ -19% +/(-)+/(-) Market Max Comparison Market Min Comparison 3 Methodology The last compensation and classification study was completed by the city in 2015 with another market survey conducted in 2020. While some positions may have been paid higher or lower than the predicted pay scale, the City has maintained consistent compliance with the Minnesota Pay Equity Act, submitting its most recent reporting in 2021. The City will be required to submit their next Pay Equity Report for 2024. In recent years, the City has experienced challenges finding and retaining skilled workers which have impacted both the job duties and wage demands for many positions. The City of Otsego determined that a formal, independent, system- wide position reclassification and market wage analysis was necessary to assist executive leadership in establishing a new, logical and justifiable employee wage and salary framework to build upon in the future. Scoring Analysis This section reflects the review, analysis and scoring of all Otsego positions. To complete this task Abdo used updated job description information for current positions, based on direction from the City. Our firm reviewed the job descriptions and solicited necessary feedback from City representatives to gain the insight needed to accurately score each position. Scoring was completed using a plan adapted from the State of Minnesota Hay Method. The model assigned each position a score in the following categories (adapted from the State of Minnesota 2009 Hay Manual): Know-How, Problem Solving, Accountability, and Special Conditions. Know-How represents the knowledge, skills and abilities (KSAs) an employee needs to be successful in a particular job. The Hay Method places the greatest emphasis on Know-How. Know-How is defined as an expert skill, information or body of knowledge that imparts an ability to cause a desired result. The Know-How category is the most heavily weighted category. If a position is more easily learned, the position will point toward the lower end of the scale. Know-How category is further divided into three parts: Depth and Breadth of Job-Specific Knowledge (aka Technical and Specialized Know-How and Job-Specific Knowledge); Integrating Know-How (aka Managerial Breadth or Know- How); and Human Relation Skills (aka Human Relations Know-How). A number is assigned for total Know-How points by making several separate choices for each of the three elements described and an overall assessment. Job-Specific Knowledge includes the position’s requirements for knowledge and skills related to practices, procedures, specialized techniques and professional disciplines. It also includes basic and job-specific supervisory and managerial knowledge, skills, and abilities (KSAs), when appropriate. This aspect of Know-How does not make distinctions among differently sized managerial jobs nor does it include human relation skills. It is important to remember that this element measures the requirements of the position, not the qu alifications of an incumbent. Integrating Know-How considers the need to integrate and manage progressively more diverse functions and is used to rank managerial breadth and scope, from similar to very different functions. When required, basic and job-specific supervisory and managerial knowledge, skills and abilities are included in the Job-Specific part of a Know-How rating. The overall size of an organization directly influences the number of managerial breath categories, because the organizational size often reflects requirements for increased managerial complexity and diversity. Human Relation Skills is the third element of a job’s Know-How rating. It is the active, practicing interpersonal skills typically required for productive working relationships to work with, or through, others inside and/or outside of the organization to get work accomplished. It assumes that each job requires a foundation of basic human relations skills. To be effective, an employee must typically be proficient at the highest level of Human Relations Skill regularly required for the position. Problem Solving is the process of working through details of a problem to reach a solution. Problem solving may include mathematical or systematic operations and can be a gauge of an individual’s critical thinking skills. Problem Solving measures the intensity of the mental process that uses Know-How to: (1) identify, (2) define, and (3) resolve problems. It is a percentage of Know-How, reflecting the fact that “you think with what you know.” This is true of even the most creative work. Ideas are put together from something already there. The raw material of any thinking is knowledge of facts, principles and means. 4 Context includes the influences or environment that limit or guide decision -making such as rules, instructions, procedures, standards, policies, principles from fields of science and academic disciplines. Positions are guided by organizational, departmental or functional goals, policies, objectives and practices circumscribed by procedures and instructions. In general, policies describe the “what” of a subject matter, procedures detail the steps needed to follow through on a policy (i.e., how, where, when, by whom) and instructions outline the specific aspects of how to perform the tasks, such as the operation of a machine or how to select the appropriate letters to use in particular situations. Thinking Challenge includes the nature of the problems encountered and the mental processes used to resolve the problems. The scale ranges from simple problems to very complex issues, with the premise that simple issues recur regularly in the same form and after a while are resolved by rote or instinct, but very difficult issues require substantial thinking and deliberation. The types of situations encountered and the processes involved in identifying, defining or resolving related problems are considered. Thinking Challenge reflects the degree of difficulty in finding improvements and adapting to changes. Accountability does not mean being responsible for getting one’s own work done. Rather, it reflects responsibility for actions and their consequences and the measured effect of the job on end results for the organization. Accountability includes three factors: Freedom to Act/Empowerment, Magnitude, and Job Impact. Freedom to Act/Empowerment involves the degree of personal or procedural control or guidance exercised over the position. For example, what constraints are put on an employee in this job? How closely supervised is the position? What kinds of decisions are made higher up in the organization? Magnitude is the portion of the total organization encompassed by the position’s primary purpose. It’s most typically indicated by the general dollar size of the area(s) most directly affected by the job, i.e., the resources over which the position has control or influence. A variety of factors are considered such as size of budget is employee responsible for, what degree of influence is held and is this person a decision maker. Job Impact is considered to be indirect (indirect or contributory) or direct and measurable (shared or primary). It involves the way in which the position’s actions affect end results in the agency. For example, how does the employee influence the business - directly or indirectly? Does the employee provide advisory or interpretive services for others to use in making decisions? Is the job an information-recording one? Does it provide a necessary service with a relatively small effect on the business of the agency? “Contributory” and “primary” are, by far, the most frequently used options.” Special Conditions consider the physical effort, environmental conditions, hazard exposure, and sensory attention demands that an employee is commonly subject to in the position. For example, two positions may be assigned identical points in all other areas but the position that is regularly required to work in extreme outdoor conditions (i.e., heat or extreme cold) would receive additional points for these factors. The work associated with this scoring represents the primary work conducted for this assignment, which is to review positions and functions and provide a consistent measurement and "scoring" of functions and responsibilities within the municipality. 5 Findings and Recommendations Position Points Table 1 represents the total score assigned to each position based on the Methodology discussed. Table 1: Position Classification and Point Assignment Market Analysis This section documents a sample of the wages offered to the employees of comparable local governmental units in Minnesota. The comparable government entities identified for this study were communities of comparable size, complexity, geographic location, and proximity to the metro area. The City of Otsego is in close proximity to cities with populations between 20,000 over 65,000. As a result, the City is competing for talent with larger northwest metro communities. The City should consider competitive compensation scaled to attract and retain employees with the knowledge, skills, and abilities to provide service levels expected within the community, especially considering the current labor market. These factors, coupled with the demand of specific technical and multi-faceted positions within the City, have resulted in the recommendations provided in this survey. Position Title Proposed Score Administrative Assistant 97 Park Maintenance I 99 Street Maintenance I 113 Utility Billing Clerk 116 Building Permit Technician 161 Finance Clerk 172 Park Maintenance II 179 Deputy Clerk 184 Recreation Coordinator 186 Street Maintenance II 187 Utility Operator I 187 Mechanic 197 Lead Parks Maintenance 206 Street Operations Foreperson 214 Utility Operator II 214 Utility Operations Foreperson 223 Accountant 229 City Clerk 250 Utility Manager 335 Streets Operations Manager 337 Parks and Recreation Director 363 Human Resources/Assistant City Administrator 377 Emergency Services Director 414 City Administrator-Finance Director 486 6 The wages of the comparable positions for the municipalities listed in Table 2 were compared with those at the City of Otsego. It should be noted that the governments listed do not always have the exact type or number of positions as Otsego and, in these cases, assumptions about duties and levels of responsibilities were made based on job titles and supervisory reporting information and were used to identify comparable positions. Table 2 - Market Survey The Market Survey lists government agencies that were included in standard demographics for at least one existing position in the market analysis. Andover Elk River Maple Grove Farmington Champlin Forest Lake Rogers Northfield Chaska Savage Chanhassen St Michael The market analysis has been adjusted to reflect comparable 2023 wages for the local governments analyzed. Results, by individual position, of the market wage study is reflected in Table 3. Table 3 – 2023 Market Analysis Key market wage analysis considerations and findings include: •All market and City of Otsego wage data is based on 2023 compensation scales . •A negative average market variance indicates that the current City of Otsego wages fall BELOW the market •A positive average market variance indicates that the current City of Otsego wages fall ABOVE the market •Current pay range MINIMUMS for each position were, on average, 10% below the market minimum pay for similar positions. It is important to note, however, that this is an average and individual positions vary. •Current pay range MAXIMUMS for each position were, on average, 14% below the market minimum pay for similar positions. It is important to note, however, that this is an average and individual positions vary. •Overall, a reevaluation of the existing position classification and wage scale will assist in realigning all positions in relation to the City’s internal organizational structure and to the market. Doing so will presumably have a positive impact on future employee recruitment and current employee satisfaction and retention. •It is important to consider that many cities approve annual Cost of Living Adjustments (COLA) and will plan to do so for a January 1, 2024, effective date. As a result, it should be noted that, should the City not elect to apply a 2024 COLA adjustment to their current compensation model or implement the proposed compensation scale updates, current market variances, as reflected in the following table, may continue to grow. Compensation Plan During initial discussions with City leadership, it was clear that the following key strategic goals and assumptions applied: •The City of Otsego is motivated to attract and retain qualified talent to facilitate successful City operations and leadership. In order to do this effectively, both in the past and looking ahead, the City has positioned itself competitively related to wages and benefits. Houly Salary $%Hourly Salary $% Street Maintenance I 25.89$ 53,846.69$ (3.01)$ -13%34.34$ 71,421.65$ (5.92)$ -21% Park Maintenance II 27.66$ 57,524.18$ (4.78)$ -21%35.65$ 74,160.91$ (7.24)$ -25% Park Maintenance I 25.31$ 52,651.45$ (1.07)$ -4%35.61$ 74,062.13$ (5.48)$ -18% Utility Billing Clerk 27.98$ 58,206.23$ (2.28)$ -9%36.41$ 75,740.01$ (4.48)$ -14% Administrative Assistant 25.60$ 53,239.04$ 0.10$ 0%32.22$ 67,012.04$ (0.29)$ -1% Deputy Clerk 28.73$ 59,749.10$ (3.02)$ -12%35.61$ 74,072.10$ (3.68)$ -12% Finance Clerk 29.18$ 60,701.16$ (1.94)$ -7%37.87$ 78,765.93$ (4.02)$ -12% Building Permit Technician 27.13$ 56,433.86$ (1.43)$ -6%34.47$ 71,691.65$ (2.54)$ -8% Utility Operator-Class D 27.17$ 56,504.54$ (1.47)$ -6%35.47$ 73,785.79$ (3.54)$ -11% Recreation Coordinator 30.38$ 63,190.23$ (4.68)$ -18%39.15$ 81,422.64$ (7.22)$ -23% Utility Operator-Class C 27.17$ 56,504.54$ 0.08$ 0%35.47$ 73,785.79$ (1.63)$ -5% Street Maintenance II 29.56$ 61,489.83$ (2.32)$ -9%37.54$ 78,091.81$ (3.70)$ -11% Mechanic 28.60$ 59,483.42$ 0.28$ 1%35.29$ 73,397.23$ 0.59$ 2% Utility Operator - Class B 31.63$ 65,782.31$ (2.75)$ -10%41.75$ 86,833.07$ (5.87)$ -16% Lead Parks Maintenance 37.39$ 77,780.19$ (8.52)$ -29%46.15$ 95,984.20$ (10.27)$ -29% Utility Operations Foreperson 35.58$ 73,996.00$ (4.97)$ -16%44.22$ 91,977.60$ (6.19)$ -16% Street Operations Foreperson 37.08$ 77,135.33$ (6.47)$ -21%46.56$ 96,852.27$ (8.53)$ -22% Accountant 34.15$ 71,025.87$ (1.70)$ -5%43.89$ 91,284.12$ (3.58)$ -9% City Clerk 40.31$ 83,835.50$ (5.91)$ -17%51.53$ 107,182.24$ (8.80)$ -21% Human Resources/Assistant City Administrator 48.53$ 100,937.07$ (7.56)$ -18%63.87$ 132,842.11$ (12.97)$ -25% Parks and Recreation Director 45.57$ 94,775.39$ (4.60)$ -11%58.75$ 122,192.50$ (7.85)$ -15% Streets Operations Manager 47.29$ 98,363.37$ (3.87)$ -9%59.64$ 124,055.97$ (5.70)$ -11% Utility Manager 45.23$ 94,069.37$ (1.81)$ -4%56.91$ 118,380.55$ (2.97)$ -6% City Administrator-Finance Director 64.45$ 134,062.91$ (2.86)$ -5%82.48$ 171,562.70$ (5.96)$ -8% Position Title AVERAGE Market Min Salary (2023 Rates) AVERAGE Market Max Salary (2023 Rates) City Over / (Under) Current Market Minimum City Over / (Under) Current Market Maximum Combined Sources - Market Salary Data •The City wishes to reduce the number of steps to reach the maximum pay in a given range. Currently, the City has a nine (9) step plan and would like to move to seven (7) steps within a grade. •It is important to the City that employees and department heads understand how points and grades were assigned, and how they will be maintained going forward. Table 4 - Step and Grade Scale – Proposed 2023 Compensation Model The proposed compensation model reflects the following structural components: •Step and grade model that utilizes a total of seven (7) steps, including the start step, to achieve maximum compensation within a total of 21 grade levels. •All seven (7) steps are intended to be used as the standard compensation scale, to be awarded using the City’s current step award process, primarily length of service and acceptable performance. •The minimum pay level for the proposed compensation scale is, on average, .21% below market minimum pay averages for each position. •The maximum pay level for the proposed compensation scale is, on average, .51% below market minimum pay averages for each position. •The proposed scale includes a 6.00% adjustment between grades. •The proposed scale reflects a 4.2% adjustment between steps. •The range within each proposed scale grade (Step 1 through Step 7) is 28%. Grade 1 2 3 4 5 6 7 0 50 1 22.75$ 23.71 24.70 25.74 26.82 27.95 29.12 51 96 2 24.12$ 25.13 26.18 27.28 28.43 29.62 30.87 97 114 3 25.56$ 26.64 27.75 28.92 30.13 31.40 32.72 115 163 4 27.10$ 28.23 29.42 30.66 31.94 33.28 34.68 164 187 5 28.72$ 29.93 31.18 32.49 33.86 35.28 36.76 188 197 6 30.44$ 31.72 33.06 34.44 35.89 37.40 38.97 198 205 7 32.27$ 33.63 35.04 36.51 38.04 39.64 41.31 206 222 8 34.21$ 35.64 37.14 38.70 40.33 42.02 43.79 223 236 9 36.26$ 37.78 39.37 41.02 42.75 44.54 46.41 237 249 10 38.44$ 40.05 41.73 43.48 45.31 47.21 49.20 250 260 11 40.74$ 42.45 44.24 46.09 48.03 50.05 52.15 261 290 12 43.19$ 45.00 46.89 48.86 50.91 53.05 55.28 291 363 13 45.78$ 47.70 49.70 51.79 53.97 56.23 58.59 364 380 14 48.52$ 50.56 52.69 54.90 57.20 59.61 62.11 381 400 15 51.44$ 53.60 55.85 58.19 60.64 63.18 65.84 401 414 16 54.52$ 56.81 59.20 61.68 64.27 66.97 69.79 415 460 17 57.79$ 60.22 62.75 65.39 68.13 70.99 73.97 461 471 18 61.26$ 63.83 66.51 69.31 72.22 75.25 78.41 472 486 19 64.94$ 67.66 70.51 73.47 76.55 79.77 83.12 487 497 20 68.83$ 71.72 74.74 77.87 81.15 84.55 88.10 498 508 21 72.96$ 76.03 79.22 82.55 86.01 89.63 93.39 Points Standard Steps Conclusion Table 5 – Position Point & Grade Assignment with Minimum and Maximum Step When comparing the proposed step and grade scale to the current pay structure, the proposed scale uses two fewer steps and grades, seven (7) and 21 compared to nine (9) and 23. The difference between grades remains at 6% between all grades. Overall, this proposed structure should be familiar to employees and leaders at the City. The most notable change will be reducing the number of steps per grade and, in turn, increasing the percentage between each step. In light of our comprehensive study, our recommendation would be as follows: •Approve all proposed position scoring for each position; and •Adopt the proposed 2023 step and grade plan, without a COLA, moving each individual employee to the next salary step, without a decrease in salary, and •When applicable, move each individual employee to the salary step that most closely places them to their current market position on the existing step and grade scale. •Utilize the step and grade scale to calculate and apply 2024 and all future annual approved cost of living increases (COLA) for all positions, effective each January 1st; and •Utilize the step and grade scale to calculate and consistently apply 2024 and all future performance and/or longevity-based increases (above cost of living amounts). It should also be noted that, if there were ever an instance that an employee was awarded a wage above their appropriate grade maximum step, the City should consider implementing a formal and documented longevity plan that meets the definition of exceptional service pay to accommodate these types of pay scale exceptions. Administrative Assistant 97 3 25.70$ 25.56$ 32.72$ Park Maintenance I 99 3 22.87$ 25.56$ 32.72$ Street Maintenance I 113 3 22.87$ 25.56$ 32.72$ Utility Billing Clerk 116 4 25.70$ 27.10$ 34.68$ Building Permit Technician 161 4 25.70$ 27.10$ 34.68$ Finance Clerk 172 5 27.24$ 28.72$ 36.76$ Park Maintenance II 179 5 24.25$ 28.72$ 36.76$ Deputy Clerk 184 5 25.70$ 28.72$ 36.76$ Recreation Coordinator 186 5 25.70$ 28.72$ 36.76$ Street Maintenance II 187 5 27.24$ 28.72$ 36.76$ Utility Operator I 187 5 25.70$ 28.72$ 36.76$ Mechanic 197 6 28.88$ 30.44$ 38.97$ Lead Parks Maintenance 206 8 28.88$ 34.21$ 43.79$ Street Operations Foreperson 214 8 30.61$ 34.21$ 43.79$ Utility Operator II 214 8 28.88$ 34.21$ 43.79$ Utility Operations Foreperson 223 9 30.61$ 36.26$ 46.41$ Accountant 229 9 32.45$ 36.26$ 46.41$ City Clerk 250 11 34.39$ 40.74$ 52.15$ Utility Manager 335 13 43.42$ 45.78$ 58.59$ Streets Operations Manager 337 13 43.42$ 45.78$ 58.59$ Parks and Recreation Director 363 13 40.96$ 45.78$ 58.59$ Human Resources/Assistant City Administrator 377 14 40.96$ 48.52$ 62.11$ Emergency Services Director 414 16 $ 54.82 54.52$ 69.79$ City Administrator-Finance Director 486 19 61.59$ 64.94$ 83.12$ Current Grade MinPosition Title Proposed Score New Grade New Max Step 7 New Min Step 1 Time off and Allowances City officials recognize allowances and time away from work are also important tools in attraction and retention of quality employees. A high-level assessment and comparison of benefit programs for comparable cities was completed. Analysis and findings of this assessment can be found in Appendix A. Pay Equity Compliance The existing pay scale for the City of Otsego was tested in the Minnesota Pay Equity Compliance system and was found to be in compliance. The reports generated from the test have been included in Appendix B of the report. The proposed scale has also been tested in the Minnesota Pay Equity Compliance system and was found to be in compliance. The reports generated from the test have been included in Appendix C of the report. In addition, Appendix D includes a publication from the State of Minnesota providing guidance on interpreting and understanding the Minnesota Pay Equity System. Implementation The next step in this process is to consider implementation of the Compensation System. Before moving to this step there are several questions the Council will want to consider. •Should the City adopt a new step and grade plan, including updated job descriptions and position point assignments for all existing positions? •What is the overall 2023 and 2024 cost of implementation for non-union employees, assuming employees would move to the step and grade program and are placed at the step closest to, but not below, their current salary? See detailed implementation phases and costs below. Phase 1: Apply the proposed grades and rages to the employees at their current rate of pay If adopted, the proposed step and grade program, based on 2023 data, would place employees within their designated grade, without a decrease in salary, and assumes that employees (if any) that are currently being compensated above the proposed wage scale would remain at their current rate of pay. Estimated costs of Phase 1 adoption are listed below. It should be noted costs are annualized for 2023 based on a January 1st, 2023, effective date but can be easily prorated for a portion of the calendar year. Phase 2: Adjust individual compensation to achieve similar range position for each employee If adopted, the City may choose to move employees to the same or similar range position relative to the current compensation model on the new grade. For example, if an employee, prior to implementation of the proposed compensation structure was positioned at the middle (50%) of the current range, adoption of the proposed ranges may reposition them, at their current rate, lower within the new range (i.e. 25%). Phase 2 represents the cost to adjust employee pay to reposition them back to their prior range position, 50% in this example. This adjustment keeps the employee in the same position relative to both the internal pay range and the market pay. Phase 3: Adopt a 2024 Cost of Living Adjustment If approved, the City may adopt a COLA for the 2024 calendar year, effective January 1, 2024. This adjustment would be applied to the newly adopted step and grade program and all individuals would receive an increase in pay. COLA’s between 2.0-3.5% have historically been awarded by the City and should not be considered an “additional” expense related to adoption of the proposed step and grade program. Estimated costs of Phase 3 adoption are listed below. Closing Should the City decide to move to the new step and grade plan, we recommend approval of the following at a regular meeting of the City Council: -Phased implementation of new pay plan -Adjusting the steps from nine (9) to seven (7) -Approving a 2024 cost of living adjustment (COLA) of 4.0% Abdo would like to thank the City of Otsego for the opportunity to prepare and present this Position Classification and Compensation Analysis. We would especially like to thank the leadership team for their assistance in providing the necessary data to conduct the study. $ Increase % Increase Phase 1: Total Annual Cost for 2023 Implementation 83,500.00$ 3.71% Phase 2: Total Annual Cost for Market Placement Adjustments 196,500.00$ 8.72% Phase 3: Total Annual cost for 2024 COLA (4.00%)106,100.00$ 4.71% Total 386,100.00$ 17.14% Phased Implementation $ 2,252,600.00 Estimated Current Payroll Appendix A As part of the survey, Abdo collected data on holidays and pay plan structure. The table above summarizes the findings. Only one city offered a formal longevity pay plan. While all surveyed cities operated on a step and grade plan, it was a near even split of those who offered annual pay increases based on length of service or based on employee performance. We also collected data on uniform, boots, and vehicle allowances. Since the data varied widely across respondents, summary da ta is not shown here. Nine cities offered some combination of uniform and/or boot allowance and six cities offered a vehicle allow ance for executive or director level positions. Average Number of Holidays (excluding floating)10.75 # of Cities that offer some floating holiday 5 Number of Cities Offering Longevity Pay 1 Pay for Perfomance 4 Length of Service 6 Appendix B Compliance Report Jurisdiction:Otsego Report Year:2024 13400 90th Street N.E.Case:1 - 2023 Current Test (Private (Jur Only)) Otsego, MN 55330 Contact:A. Flaherty Phone:(763) 441-4414 E-Mail:AFlaherty@ci.otsego.m n.us The statistical analysis, salary range and exceptional service pay test results are shown below. Part I is general information from your pay equity report data. Parts II, III and IV give you the test results. For more detail on each test, refer to the Guide to Pay Equity Compliance and Computer Reports. I. GENERAL JOB CLASS INFORMATION Male Classes Female Classes Balanced Classes All Job Classes # Job Classes 13 9 0 22 # Employees 22 10 0 32 Avg. Max Monthly Pay per employee 6585.88 6195.52 6463.90 II. STATISTICAL ANALYSIS TEST A. Underpayment Ratio = 242.3077 * Male Classes Female Classes a. # At or above Predicted Pay 6 7 b. # Below Predicted Pay 7 2 c. TOTAL 13 9 d. % Below Predicted Pay (b divided by c = d)53.85 22.22 *(Result is % of male classes below predicted pay divided by % of female classes below predicted pay.) B. T-test Results Degrees of Freedom (DF) = 30 Value of T = -0.306 a. Avg. diff. in pay from predicted pay for male jobs = -11 b. Avg. diff. in pay from predicted pay for female jobs = 14 III. SALARY RANGE TEST = 100.00 (Result is A divided by B) A. Avg. # of years to max salary for male jobs = 8.00 B. Avg. # of years to max salary for female jobs = 8.00 IV. EXCEPTIONAL SERVICE PAY TEST = 0.00 (Result is B divided by A) A. % of male classes receiving ESP = 0.00 * B. % of female classes receiving ESP = 0.00 *(If 20% or less, test result will be 0.00) Page 1 of 1 8/15/2023 3:04:54 PM Appendix C Compliance Report Jurisdiction:Otsego Report Year:2024 13400 90th Street N.E.Case:2 - 2023 Proposed Test (Private (Jur Only)) Otsego, MN 55330 Contact:A. Flaherty Phone:(763) 441-4414 E-Mail:AFlaherty@ci.otsego.m n.us The statistical analysis, salary range and exceptional service pay test results are shown below. Part I is general information from your pay equity report data. Parts II, III and IV give you the test results. For more detail on each test, refer to the Guide to Pay Equity Compliance and Computer Reports. I. GENERAL JOB CLASS INFORMATION Male Classes Female Classes Balanced Classes All Job Classes # Job Classes 15 8 1 24 # Employees 22 9 3 34 Avg. Max Monthly Pay per employee 7815.76 7146.61 7511.25 II. STATISTICAL ANALYSIS TEST A. Underpayment Ratio = 71.11111 * Male Classes Female Classes a. # At or above Predicted Pay 7 2 b. # Below Predicted Pay 8 6 c. TOTAL 15 8 d. % Below Predicted Pay (b divided by c = d)53.33 75.00 *(Result is % of male classes below predicted pay divided by % of female classes below predicted pay.) B. T-test Results Degrees of Freedom (DF) = 29 Value of T = 0.714 a. Avg. diff. in pay from predicted pay for male jobs = -2 b. Avg. diff. in pay from predicted pay for female jobs = -60 III. SALARY RANGE TEST = 100.00 (Result is A divided by B) A. Avg. # of years to max salary for male jobs = 6.00 B. Avg. # of years to max salary for female jobs = 6.00 IV. EXCEPTIONAL SERVICE PAY TEST = 0.00 (Result is B divided by A) A. % of male classes receiving ESP = 0.00 * B. % of female classes receiving ESP = 0.00 *(If 20% or less, test result will be 0.00) Page 1 of 1 9/7/2023 3:17:38 PM Appendix D Interpreting Results of Compliance Tests Your jurisdiction is required to pass four tests to be in compliance with pay equity law. For more information about compliance tests, refer to the Guide to Understanding Pay Equity Compliance. 1. Completeness and Accuracy Test - Report is submitted on time, data is correct, and required information has been provided 2. Statistical or Alternative Test- Compares salary data to determine if female classes are paid consistently below male classes of comparable work value (job points). The Minnesota Pay Equity Management System will generate results applying the Statistical Analysis Test. Underpayment ratio results of 80 and above are passing. In some cases, the Alternative Analysis is required and consists of a manual review of the data. Refer to the following page to determine which test applies to your report. 3. Salary Range Test - Compares the average number of years required for female classes to move through a salary range consisting of a time-phased step progression to the average number of years required for male classes. Results of 0 or 80 and above are passing scores. (Test does not apply if years to achieve maximum salary are not defined or if salary ranges are not defined). 4. Exceptional Service Pay Test - Compares the percentage of female classes receiving longevity or performance pay to the percentage of male classes receiving longevity or performance pay. In noting exceptional service pay, recipients must exceed the maximum salary reported. Results of 0 or 80 and above are passing scores. (Test does not apply if exceptional service pay is not available in your jurisdiction). Compliance Determination Questionnaire Answer the questions below to interpret results of a jurisdiction’s compliance report. Please note that MMB will make all final compliance determinations, this should be used for informational review purposes only. 1. Is the underpayment ratio at or above 80%? A. Yes- Compliance (Go to question 4) B. No- Are there 6 or more male classes and at least one class with a salary range? I. YES- Move on to T-test and then go to question 2. II. NO- Use alternative analysis test; go to question 3. 2. Is the value of T and degrees of freedom within range according to the t-test table? A. Yes- Compliance (Go to question 4) B. No- Out of compliance (Go to question 4, please note that even if the other tests listed in questions 4 and 5 have passing scores the jurisdiction may still be out of compliance) 3. Alternative Analysis Test - If the answer is yes to any of the statements below, the jurisdiction may be out of compliance, even if the other tests listed in questions 4 and 5 have passing scores. • Is there a female job class with more points and less pay than a male class and the difference cannot be explained by years of service? • Is there a female job class with the same points as a male class and less pay and the difference cannot be explained by years of service? • Is there a female job class between 2 male classes and the female job class receives less pay than either male class and the difference cannot be explained by years of service? • Is there a female class rated lower than all male classes and pay is not reasonably proportionate to points as other classes and the difference cannot be explained by years of service? Ι. Did you answer yes to any of the questions above? A. NO- Compliance, go to question 4 B. Yes- Jurisdiction may be out of compliance (Go to question 4, please note that even if the other tests listed in questions 4 and 5 have passing scores the jurisdiction may still be out of compliance) 4. Is the salary range test 0%, or at or above 80%? A. Yes- Compliance (Go to question 5) B. No- Out of compliance (Go to question 5, Jurisdiction may be out of compliance with pay equity law, even if there is a passing score on a test from a previous question) 5. Is the exceptional service pay test 0%, or at or above 80%? A. Yes- Compliance (End) B. No- Out of compliance (Jurisdiction might be out of compliance with pay equity law, even if there is a passing score on a test from a previous question) 1 Position Description Position: Accountant Department: Finance Position Status: Full-time FLSA Status: Non-Exempt Pay Grade: 9 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Responsible for performing essential accounting functions, including, but not limited to: accounts payable, accounts receivable, bank reconciliations, general ledger reconciliations, development escrow maintenance, and additional duties as assigned by the Finance Director. Immediate Supervisor: Finance Director Supervises: None Provides Work Direction to: None MAJOR JOB FUNCTIONS 1. Accounts Payable a. Receive incoming invoices and match them against supporting documentation such as packing slips, purchase orders, etc. b. Distribute invoices to the appropriate department of the City for expenditure coding and approval of payment. Responsible for ensuring invoices are cycled through the approval process on a timely basis to ensure compliance with statutory payment periods c. Data entry of invoice information into the accounting software including verification of appropriate expenditure coding d. Preparation of a listing of claims to be paid for the City Council’s approval e. Upon City Council approval, process checks and/or electronic payments, distribution of checks to the appropriate vendors, and timely filing of paid invoices 2 f. Prepare the documentation of monthly sales and fuel tax liabilities and commence the payment of the respective liability as well as the filing of the appropriate regulatory requirements g. Maintenance of vendor files within the accounting software, including obtaining W-9 documentation and annual issuance of 1099 tax documents 2. General Accounting a. Accounts Receivable i. Responsible for maintenance of customer records within the accounting software ii. Prepare documentation and send invoices for miscellaneous billings of the City b. Receipting i. Receipt of transactions not included within the Utility Billing and Building Department functions ii. Compilation of all cash and check receipts and completion of the preparation of the deposit slip c. Bank Reconciliations i. Identification of electronic receipts and disbursements within the City’s bank accounts and preparation of the appropriate recording of such activity within the accounting software ii. Comparison of routine deposits within the City’s bank accounts to the respective receipting batches within the City’s accounting software iii. Reconciliation of the City’s bank accounts on a monthly basis d. Escrow Accounting i. Responsible for monthly maintenance of funds held by the City as escrow for development and planning related items. This includes keeping a master file for each escrow account ii. Timely identification of escrow accounts that are overdrawn and are responsible for preparation of documentation as well as sending an invoice to the appropriate party iii. Provide a quarterly report of escrow accounts to the Finance Director, City Administrator and City Consultants 3. Advanced Accounting a. Ongoing i. Monitor the checking account balance to ensure proper cash flows in relation to cash disbursements for accounts payable, capital projects, debt service and more ii. Prepare appropriate journal entries to ensure the financial records of the City are reconciled on a monthly basis to provide the most accurate information as possible iii. Assist in the preparation and compilation of financial information for monthly financial reports to the City Council b. Annual i. Prepare appropriate journal entries to ensure the financial records of the City are reconciled and accurate in preparation of the annual financial statement 3 audit ii. Assist in the preparation of work papers to support the audit of the City’s financial statements iii. Assist in the preparation of the Comprehensive Annual Financial Report 4. Other Duties a. Serve as the primary backup for the utility billing function b. Serve as the primary backup for the payroll function c. Special assessment searches d. Tracking of financial activity through project accounting codes e. Assist the Finance Director with the investment portfolio, annual budgeting, and other duties as assigned or apparent 5. General a. Treat fellow employees with respect and integrity b. Promote a positive and motivating environment c. Provide exceptional customer service d. Confer with supervisor, peers, and employees to discuss and resolve issues e. Make decisions that are always in the best interest of the City f. Perform other duties and projects as assigned g. Follow all safety policies and procedures h. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Working knowledge of accounting practices and procedures • Working knowledge of current suite of Microsoft Office • Ability to handle detail and accurately process transactions and solve problems • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to plan, prioritize, and organize your work • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. Bachelor’s degree in accounting or finance 2. Three years of experience in an accounting or finance related position 3. An equivalent combination of education and experience may be substituted for the educational and experience requirements above 4. A valid driver’s license PREFERRED QUALIFICATIONS 1. Previous experience with governmental finance operations, audits or software 2. Previous experience with electronic data storage software products 3. Certified Public Accountant and/or Certified Public Finance Officer licensure 4 PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is in a normal office environment. Limited lifting of 10 pounds or less is required intermittently. Activities that occur constantly (5–8 hours/shift): sitting Activities that occur frequently (2–5 hours/shift): talking, hearing Activities that occur occasionally (up to 2 hours/shift): standing, walking Activities that occur rarely (do not exist as regular part of job): lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, grasping, feeling, repetitive motions, eye/hand/foot coordination City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date Position Description Position: Administrative Assistant Department: Administration Position Status: Full-time FLSA Status: Non-Exempt Pay Grade: 3 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Perform receptionist and customer service duties; perform administrative and clerical work; administer city licensing programs; provide assistance to the building safety and utility billing functions; and assist in responding to code enforcement complaints including providing administrative and customer support for code enforcement. Immediate Supervisor: Assistant City Administrator Supervises: None Provides Work Direction to: None MAJOR JOB FUNCTIONS 1. City Receptionist: a. Answer main phone lines, direct calls, take messages, and assist callers b. Respond to emails c. Greet and assist public at reception counter d. Accept payments and issue receipts 2. Administrative and Clerical Support: a. Process the issuance of administrative licenses and permits (i.e. burning, fence, peddlers, solicitors, fowl, etc.) b. Serve as minute taker for City Council, Parks and Recreation, Planning Commission, Administrative Subcommittee and Public Works Subcommittee meetings as needed c. Assist with the maintenance, storage and retrieval of City documents d. Prepare and copy documents, reports, and typed material as requested e. Assist with coordinating, copying, and distribution of City Council, Planning Commission, Parks and Recreation, Administrative Subcommittee and Public Works Subcommittee packets as needed f. Enter data in appropriate software/computer system g. Notarize documents h. Open and distribute incoming mail and provide assistance on outgoing mail 3. Code Enforcement: a. Receive and enter code enforcement complaints in City data base b. Forward to City Planner for action c. Respond to phone calls and questions from complainant on status of code enforcement action d. Send enforcement, violation, and citation letters as directed by City Planner e. Track fines levied by citation, accept payment of fines, and for unpaid citations, prepare assessment notifications, letters and assessment rolls f. Coordinate with abatement contractors 4. Rental Housing Licenses: a. Process licenses following City ordinance b. Mail letters and issue licenses c. Enter data in computer system d. Confer with City Planner and Building Safety Department as needed e. Send violation and citation letters for non-compliance 5. Assistance to the Building Department: a. Maintain and schedule inspections conducted by building inspectors b. Assist with the maintenance, storage and retrieval of property files c. Accept applications, calculate fees and issue generic flat rate permits d. Monitor expiring permits and send notification letter to applicants e. Provide building activity reports and information to the County Assessor f. Distribute permits and certificates of occupancy g. Assist in the monitoring of builder’s escrow accounts 6. Other Items: a. Direct street light issues to the appropriate utility company b. Process Right of Way permits in conjunction with City Engineer c. Accept sign permits and fees per City Ordinance and forward to City Planner for approval d. Assist City Engineer with review and corrections of Master Street Address Guide including proofing street addresses on maps and new plats e. Perform clerical duties for various departments as assigned f. Assist the City Clerk during election cycles 7. General a. Treat fellow employees with respect and integrity b. Promote a positive and motivating environment c. Provide exceptional customer service d. Confer with supervisor, peers, and employees to discuss and resolve issues e. Make decisions that are always in the best interest of the City f. Perform other duties and projects as assigned g. Follow all safety policies and procedures h. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Demonstrable experience in answering multiple phone lines, directing calls, and responding to callers • Demonstrable experience in providing exceptional customer service both in person, electronically, and on the telephone • Extensive knowledge of and experience and proficiency in word processing, data base, spreadsheet, presentation, and other office software programs necessary to provide administrative support • Knowledge of and experience in City operations, ordinances, and practices related to code enforcement, rental and other minor licenses and permits • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to calculate fees, determine accuracy of payments, and process payments • Ability to diffuse conflict and tense situations with public in person or over the phone • Ability to plan, prioritize, and organize your work • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. Three years of receptionist and administrative support experience 2. Proficiency in office computer systems 3. Customer service experience 4. High school diploma/GED PREFERRED QUALIFICATIONS 1. Administrative support training or certification 2. Experience working for a growing city or county PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is inside in a normal office setting. Work is done alone, with others and with the public. This includes medium physical strength work occasionally. Activities that occur constantly (5–8 hours/shift): sitting, talking, hearing Activities that occur frequently (2–5 hours/shift): repetitive motions, eye/hand/foot coordination Activities that occur occasionally (up to 2 hours/shift): standing, walking, lifting, carrying, reaching Activities that occur rarely (do not exist as regular part of job): pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, handling, grasping, feeling City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date 1 Position Description Position: Assistant City Administrator/Human Resources Department: Administration Position Status: Full-time FLSA Status: Exempt Pay Grade: 14 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Responsible for performing a wide variety of complex administrative, technical and professional work in directing the Human Resource functions, leading the various Communications tools, supervising customer service employees, and performing specialized administrative duties and projects as assigned to help carry out the work of the City. Immediate Supervisor: City Administrator. Supervises: Building Permit Technician and Administrative Assistants. MAJOR JOB FUNCTIONS 1. Human Resources: a. Develop, research, and implement policies related to Human Resources b. Management of the job evaluation system, maintenance of job descriptions, maintenance of the Pay Plan, and compliance with pay equity requirements. c. Recommend the development, implementation and administration of employee benefit programs and recommends benefit plan changes. d. Maintain insurance program offerings including health, dental, disability, life, and workers compensation. e. Plan and execute the employee recruitment, selection and orientation processes. f. Interview and recommend staff g. Coordination of background, drug and medical testing. h. Maintenance of confidential employee personnel and medical records. i. Maintenance of the employee files within the payroll service provider online portal, including but not limited to: wage rates, compensatory and paid‐time‐off balances, 2 payroll deductions and confidential personnel information. j. Perform payroll processing for city staff and maintain payroll policies k. Responsible for the development, implementation and administration of the performance review program. l. Assist and resolve complex human resources matters. m. Analyzes, plans and directs the development, implementation and administration of programs that support employee growth and development, and stimulate individual and organizational wellness. 2. General Administration: a. Serves as the Acting City Administrator in the absence of the City Administrator. b. Assists the City Administrator and the management team in identification, prioritization and accomplishment of strategic planning goals. c. Attend and participate in City Council, Subcommittee, Advisory Commission, and other meetings as directed by the City Administrator. d. Assist the City Administrator in preparation and review of agendas and supporting packet materials for City Council meetings. e. Establish and maintain effective relationships with other organizations, associations, businesses and departments. f. Assist the City Administrator in contract management for City projects, contracted services, law enforcement, fire protection, tower leases, etc. 3. Project Management a. Assist in the definition of project scope and objectives, involving all relevant stakeholders b. Manage changes to the project scope, project schedule and project costs using appropriate verification techniques c. Provide general oversight to ensure timely and satisfactory completion d. Establish and maintain relationships with third parties/vendors e. Create and maintain comprehensive project documentation 4. Employee Training and Safety: a. Researches, plans and assists with the development, implementation and administration of training programs for City employees. b. Responsible for serving on the Safety Committee and as the primary liaison for the safety program provider, coordination of contracts, scheduling of training events, documentation and all records retention of the City’s safety management program. 5. Communications: a. Responsible for monitoring content, writing, editing, and approving information to be included on the City website and to manage website maintenance agreements and to recommend enhancements. b. Responsible for writing, editing, approving and posting information on the City social media accounts and monitoring of content in accordance with City policy. c. Coordination of the quarterly View newsletter by serving as the primary liaison with the production company and responsible for writing, editing, proofreading information to be included in the City’s newsletter. d. Assist all departments in public involvement and education by identifying target areas and means of communication. 3 6. Supervision: a. Complete performance evaluations and recommend wage adjustments according to the City’s Personnel Policy. b. Administer employee discipline according to the City’s Personnel Policy. c. Ensure staff is adequately trained and department is cross‐trained. Assign work and ensure that it is done professionally, efficiently, accurately and timely. d. Provide oversight of the Data Practices Act. 7. Other Duties a. Assist with all aspects of facilitation of all special, primary and general elections. b. Provides confidential administrative support for the City Council and City Administrator. c. Prepare draft budget and capital improvement plan and supporting documentation as directed by the City Administration. 8. General a. Participate actively in the City’s management team. b. Treat fellow employees with respect and integrity. c. Promote a positive and motivating environment. d. Provide exceptional customer service. e. Confer with supervisor, peers, and employees to discuss and resolve issues. f. Make decisions that are always in the best interest of the City. g. Perform other duties and projects as assigned. h. Follow all safety policies and procedures. i. Follow all City policies and procedures. KNOWLEDGE, SKILLS AND ABILITIES • Knowledge of federal laws, state statutes, the City code and other regulations affecting City operations and the ability to research and comprehend such areas. • Thorough knowledge in the areas of public sector personnel, human resources administration, principles, practices and techniques including legal requirements. • Knowledge of and experience with the policies and practices of public administration. • Ability to perform and direct general administrative work. • Ability to analyze, study, and present technical information on a variety of subjects. • Ability to communicate clearly, professionally, effectively, and precisely using tact and diplomacy both verbally and in writing. • Ability to maintain confidential or proprietary information. • Ability to resolve conflicts and negotiate solutions. • Ability to understand, manage, and communicate complex ideas, projects, and situations. • Ability to work independently, determine priorities, manage projects and make appropriate decisions. • Experience in development and implementation of policies and procedures. • Ability to stay current on issues that are within the realm of this position’s responsibilities. • Knowledge of computer software and ability to operate office equipment. • Ability to maintain effective working relationships with co‐workers, supervisors, the City Council and members of the public. • Ability to develop, implement, and administer goals, objectives and procedures for providing effective and efficient services for the City. 4 • Experience in public speaking and making presentations. • Considerable ability to lead and supervise staff, delegate work, and prioritize, organize, plan, and direct operations. • Considerable ability to prioritize City needs, to coordinate departmental operations and services, contracted services and to allocate resources effectively. • Ability to work independently and as part of a team; to coordinate work with other departments; and to lead multi‐departmental or multi‐jurisdictional projects. • Strong sense of honesty, integrity, and credibility. MINIMUM QUALIFICATIONS 1. A valid driver’s license. 2. A Bachelor’s Degree in Human Resource Management, Public Administration, Business Administration, or closely related field. 3. Three years of relevant human resources experience. 4. Two years of relevant supervisory experience. PREFERRED QUALIFICATIONS 1. Master’s Degree in Public Administration or closely related field. 2. Previous experience working for a municipal or county government. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is in a normal office environment. Limited lifting of 10 pounds or less is required intermittently. Travel within the City or region to view properties or attend meetings is likely to occur three to four times a week. There is limited exposure to field or construction site conditions when visiting properties within the City. Attendance at evening Council meetings and related meetings is required. Activities that occur constantly (5–8 hours/shift): sitting Activities that occur frequently (2–5 hours/shift): talking, hearing Activities that occur occasionally (up to 2 hours/shift): standing, walking Activities that occur rarely (do not exist as regular part of job): lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, grasping, feeling, repetitive motions, eye/hand/foot coordination City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. 5 Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date Position Description Position: Building Permit Technician Department: Administration Position Status: Full-time FLSA Status: Non-Exempt Pay Grade: 4 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Performs skilled technical and administrative support work including scheduling and coordinating building inspections and processing building permits; performs related duties as required. Immediate Supervisor: Assistant City Administrator. Receives technical direction from the City Planner and the Building Official. Supervises: None Provides Work Direction to: None MAJOR JOB FUNCTIONS 1. Building Permits: a. Ensure building permit application materials are properly completed b. Prepare building permits including calculating and receipting fees; distribute permits and certificates of occupancy c. Communicate with applicant regarding permit d. Schedule inspections and coordinate activity of building inspectors e. Coordinate completion of building inspection processes and track pending applications f. Prepare enforcement notices, track completion of work ordered and follow-up on permit g. Monitor permit status, escrow accounts, assist in coordinating follow-up, and prepare notification letters for expiring permits 2. Fire Inspection Program: a. Maintain current business list, mail inspection letters on behalf of the responding fire departments and file inspection results 3. Other Permits and Reports: a. Transmit applications for site grading permits to the City Engineer and City Planner b. Prepare statistical and other building reports as required by State and City c. Provide building activity reports and information to the County Assessor 4. Customer Service: a. Serve as primary contact at public service counter and on telephone with builders, contractors and general public providing technical information relating to building code and ordinance requirements and processes for commercial and residential construction b. Provide information and answers to questions about utilities, legal descriptions, lot size and other pertinent building related data c. Develop and maintain information sheets, checklists, maps and application forms for public use 5. Administrative Functions: a. Perform office support and management functions for building department b. Manage department records and file system c. Review building department administrative operations and recommend changes to improve efficiency and work flow d. Establish and oversee policies, procedures and practices for building permit administration e. Monitor operations to ensure compliance with applicable laws, regulations, rules and ordinances f. Assist with website maintenance 6. General a. Treat fellow employees with respect and integrity b. Promote a positive and motivating environment c. Provide exceptional customer service d. Confer with supervisor, peers, and employees to discuss and resolve issues e. Make decisions that are always in the best interest of the City f. Perform other duties and projects as assigned g. Follow all safety policies and procedures h. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Demonstrated knowledge of City operations, ordinances, policies and procedures relating to building permits • Demonstrable experience in providing exceptional customer service both in person, electronically, and on the telephone • Extensive knowledge of and experience and proficiency in word processing, data base, spreadsheet, presentation, and other office software programs necessary to provide administrative support • Knowledge of electronic methods of records retention and records management • Knowledge of construction process and building code • Considerable skill to handle details, review applications and supporting materials • Ability to calculate fees, determine accuracy of payments, and process payments • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to research and analyze data, search records, determine alternatives, and make recommendations or implement changes as needed • Ability to plan, prioritize, and organize your and the department’s work • Ability to diffuse conflict and tense situations with public in person or over the phone • Ability to work both independently and as part of a team • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. Three years of responsible administrative support experience involving heavy public contact, record keeping, and computer use. 2. Completion of relevant technical college coursework may substitute for one year of experience in administrative support. 3. Experience in the construction industry may substitute for up to one year of experience in administrative support. 4. High school diploma/GED PREFERRED QUALIFICATIONS 1. Completion of Building Permit Technician certification program 2. Experience using PermitWorks software 3. Experience in a construction inspection administrative support position PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is inside in a normal office setting. Work is done alone, with others and with the public. This includes medium physical strength work occasionally. Activities that occur constantly (5–8 hours/shift): sitting, talking, hearing Activities that occur frequently (2–5 hours/shift): repetitive motions, eye/hand/foot coordination Activities that occur occasionally (up to 2 hours/shift): standing, walking, lifting, carrying, reaching Activities that occur rarely (do not exist as regular part of job): pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, handling, grasping, feeling City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date Position Description Position: City Administrator/Finance Director Department: Administration Position Status: Full-time FLSA Status: Exempt Pay Grade: 19 Date Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Serves as Chief Administrative Officer for the City, as well as directs and manages the Finance and Information Technology (IT) departments including serving as the Chief Financial Officer of the City. Responsible for the daily administration and coordination of all City matters in accordance with the goals, objectives, and directives of the City Council, the City Ordinance and applicable laws. Immediate Supervisor: City Council Supervisions: Department Heads and Finance department staff. MAJOR JOB FUNCTIONS 1. City Administration a. Implement and enforce the City’s laws and ordinances, recommend changes to the City Council b. Develop, recommend, and implement administrative procedures, rules, and guidelines as necessary for the efficient, effective, and proper functioning and coordination of the City’s affairs consistent with all laws, ordinances, and policies. c. Attend and participate in City Council, subcommittee, joint powers boards, advisory committee, and other meetings as directed by the City Council. d. Consistently make recommendations to the City Council on City matters as necessary, to enhance the efficiency and effectiveness of the administration of the City, to protect the City from liability, and for protecting and enhancing the health, safety, and welfare of the community. e. Prepare agendas and supporting material for City Council meetings. f. Monitor operations to ensure compliance with applicable laws, regulations, rules and ordinances g. Keep the City Council updated and informed on the activities of the City h. Provide leadership and direction in the operational and strategic business of the City i. Regularly evaluate operations and services to identify areas for continuous improvement j. Lead management team k. Lead strategic planning efforts of the City. l. Oversee general administration of the City 2. Finance: a. Provide recommendations to the City Council for establishing long and short - range financial goals including preparation and management of a Capital Improvement Plan b. Plan and implement sound financial strategies to ensure a high level of financial planning and management c. Develop and manage internal controls and accounting policies and procedures for accounts payable, accounts receivable, deposit of funds, utility billing, fixed assets and escrow accounting to properly and legally report and manage all financial activities of the City and safeguard City assets d. Budget i. Monitor all budgets to ensure compliance with the adopted budget ii. Prepare a draft budget for review by the City Council iii. Provide budget analysis and recommendations iv. Ensure all levies are correct complies with all legal budget and tax levy requirements e. Annual Comprehensive Financial Report (ACFR) i. Coordinate the preparation and completion of the ACFR and related year- end reporting requirements ii. Manage the audit process including overseeing the preparation of audit work papers iii. Draft the ACFR and submit for GFOA’s Certificate of Achievement in Financial Reporting program f. Cash Management i. Monitor and manage cash flow needs of City ii. Invest funds according to approved investment policy and state statutes iii. Implement internal control systems g. General finance duties i. Prepare and present reports and analysis ii. Prepare staff memos and recommendations to and for the City Administrator and City Council iii. Make presentations to City Council and other entities/organizations iv. Responsible for all aspects of the City’s finances including utility billing v. Manage and perform City’s risk management functions 3. Public Relations and Liaison Activities a. Represent the City at functions as City representative b. Serve as liaison to other government entities, community organizations, and the business community c. Promote cooperative partnerships and relationships with businesses and organizations d. Serve as primary staff media contact; prepare press releases and other public relations material 4. Economic Development and Redevelopment a. Actively lead and oversee economic development initiatives and projects b. Negotiate complex development agreements c. Maintain financial records for all TIF, tax abatement and other economic development finance incentives d. Complete and timely submit all required federal, state, and local reporting for all economic development finance programs/incentives e. Ensure financial related provisions of developers agreements are followed f. Maintain accounting, billing, and reimbursement of all escrow accounts g. Assist with Economic Development Authority activities as requested by the City Administrator h. Provide review and analysis of TIF, Tax Abatement, and other development incentives on an annual basis for budget purposes and as requested by the City Administrator 5. IT: a. Oversee IT functions and make recommendations to maintain a highly functional and up-to-date IT system city wide 6. Policy and Procedure Development: a. Responsible for Policies and Procedures relating to Finance, IT and related areas i. Evaluate and recommend changes to policies, procedures and practices and follows procedures to get approval and implement changes ii. Ensure that staff, elected officials, and appointed officials follow all City and State policies and procedures and follow applicable laws 7. Supervision and Personnel Activities a. Supervise and direct all staff consistent with City Policy, State and Federal law b. With assistance of Assistant City Administrator/Human Resource, ensure that all employee performance reviews are completed timely c. Perform annual performance reviews of all employees supervised d. Recommend discipline and pay increases e. Ensure staff attends safety training and follows safety procedures f. Supervise and direct all City Council appointed consultants g. Assign work and ensure that it is done accurately and timely h. Interview and recommend staff i. Handle and resolve complex human resources matter 8. General a. Provide exceptional customer service to residents, developers, city officials, and the general public b. Make decisions that are always in the best interest of the City c. Follow all safety policies and procedures d. Follow all City policies and procedures e. Treat fellow employees with respect and integrity f. Promote a positive and motivating environment g. Perform other duties and projects as assigned KNOWLEDGE, SKILLS AND ABILITIES • Demonstrable extensive knowledge of and experience in leading city operations including municipal finance, public works, public safety, community development, human resources, culture and recreation, and public utilities • Knowledge of pertinent Federal, State, and local laws ordinances, statutes, and regulations • Ability to develop, implement, and administer goals, objectives and procedures for providing effective and efficient services for the City • Extensive knowledge of the policies and practices of public administration • Experience in public speaking and making presentations to government bodies, professional associations, and community organizations • Considerable ability to negotiate and strategize to meet the City’s goals in complex situations, contracts, and relationships • Working ability to exercise resourcefulness in solving problems • Demonstrable experience in policy development and implementation • Ability to communicate clearly, professionally, effectively, and precisely using tact and diplomacy both verbally and in writing • Ability to resolve and diffuse conflicts • Ability to understand, manage, and communicate complex ideas, projects, and situations • Considerable ability to lead and supervise staff, delegate work, and prioritize, organize, plan, and direct operations • Thorough ability to research and analyze problems and issues, identify and utilize appropriate resources, develop and evaluate options, prepare recommendations and make sound decisions • Considerable ability to prioritize City needs, to coordinate departmental operations and services, contracted services and to allocate resources effectively. • Applied experience and knowledge in strategic planning • Ability to work independently and as part of a team; to coordinate work with other departments; and to lead multi-departmental or multi-jurisdictional projects. • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. Bachelor’s Degree in public administration, political science, business management, accounting, finance or a closely related field from an accredited college or university 2. Seven years of public sector management experience as a City Administrator/Manager or Deputy City Administrator/Manager or government accounting, financial management, or economic development 3. Five years of supervisory experience 4. Valid Minnesota driver’s license PREFERRED QUALIFICATIONS 1. Master’s Degree in Public Administration, Business Administration or Management 2. Certified Public Accounting License 3. Leadership and administration experience in a rapidly growing city PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is in a normal office environment. Limited lifting of 10 pounds or less is required intermittently. Travel within the City or region to view properties or attend meetings is likely to occur three to four times a week. There is limited exposure to field or construction site conditions when visiting properties within the City. Attendance at evening Council meetings and related meetings is required. Activities that occur constantly (5–8 hours/shift): sitting Activities that occur frequently (2–5 hours/shift): talking, hearing Activities that occur occasionally (up to 2 hours/shift): standing, walking Activities that occur rarely (do not exist as regular part of job): lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, grasping, feeling, repetitive motions, eye/hand/foot coordination City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date 1 Position Description Position: City Clerk Department: Administration Position Status: Full-time FLSA Status: Exempt Pay Grade: 11 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Performs highly skilled administrative and staff support work for the City Council and City Administrator; records Council and Commission meeting minutes, maintains official City Records, administers elections, processes licenses and nuisance codes, manages City communication methods, and performs related duties as required. Immediate Supervisor: City Administrator Supervises: Deputy Clerk, Election Judges MAJOR JOB FUNCTIONS 1. City Meetings: a. Attend City Council, Advisory Commission, and other City meetings as requested i. Record meetings as required ii. Prepare meeting minutes b. Prepare draft agenda and assemble agenda material after review by the City Administrator c. Preparation and management of resolutions d. Notice meetings as required e. Publish ordinances and public hearings as required 2. Prepare agendas, meeting packets and record minutes for Administrative and Public Works Subcommittee meetings and Advisory Commissions: a. Coordinate collection of materials, assemble packets and distribute meeting agenda and packets to respective Commission members 2 b. Coordinate a process for applications, interviews, appointments and orientation of Commission members upon completion of terms or vacancies c. Coordinate the annual Commissioner appreciation dinner d. Coordinate with the Finance Department and Human Resources for submission of annual payroll for Commissioners 3. Maintain Official City Records: a. Develop and maintain a complete City Directory including elected and appointed officials and City staff b. Maintain minute, ordinance, resolution, and City code books c. Develop, maintain, and oversee a citywide records retention and management system including policies, procedures, and retention schedule in accordance with state laws and guidelines d. Establish and maintain a filing system for City administrative records including active and inactive files e. Serve as custodian of official records including all meeting minutes, ordinances, codes, resolutions, agreements, contracts, deeds, and plats f. Maintain electronic copy of official records and oversee administration of electronic file system g. Serves as City’s data practices representative for compliance with the Minnesota Data Practices Act and responds to respective requests h. Advise staff and officials on release of documents and records under the data practices act i. Obtain signatures, prepare and execute recordings on official documents and transmit as appropriate j. Maintains and secures the official seal of the City 4. Elections: a. Serves as the City’s Election Official and administers all City elections b. Ensures all elections are conducted in accordance with state, federal and county regulations c. Conducts or directly oversees all activities related to elections including but not limited to notices, candidate filing, financial reporting forms, absentee voting, materials, equipment testing and results certification d. Coordination of identifying and scheduling polling locations e. Hire and train all election judges 5. Licenses: a. Conducts and oversees City license review and issuance processes excluding rental housing b. Ensures all local and State requirements are met 6. Administrative Support: a. Provides confidential administrative support for the City Council and City Administrator b. Draft correspondence and reports as needed c. Research records and ordinances to answer questions of the public, staff, or City Council d. Prepare written reports and make presentations to the City Council e. Prepares hearing notices for public hearings, public improvements, and special 3 assessment projects i. Determines parties to notify ii. Publishes, mails and posts notices f. Notarizes and certifies documents g. Assists the City Administrator and City Council in other areas as directed h. Purchase office supplies; recommend and oversee office equipment lease/purchase and maintenance 7. Supervision: a. Perform annual performance review for all department staff b. Ensure staff is adequately trained and department is cross trained c. Recommend discipline and pay increases d. Ensure staff attends safety training and follows safety procedures e. Assigns work and ensures that it is done accurately and timely f. Interview and recommend staff 8. Budget and Financial: a. Prepare draft budget and supporting documentation for the administration, election and other departments at the request of the City Administrator b. Monitor respective budgets to ensure compliance with the adopted budget c. Follow all purchasing policies and procedures 9. Communications: a. City website i. Draft content for inclusion on the website ii. Recommend changes and enhancements to the website iii. Control content posted to website iv. Keep website up-to-date with notices, agendas, meeting schedules, project updates, and other pertinent City information b. Mobile Application i. Develop messages, create content and monitor accounts c. Assist with other communications as requested 10. Policies and Procedures: a. Review administrative support operations and recommend changes to improve efficiency and work flow b. Establish and oversee policies, procedures and practices for Administrative and Election Department functions c. Monitor operations to ensure compliance with applicable laws, regulations, rules and ordinances 11. General a. Participate actively in the City’s management team b. Treat fellow employees with respect and integrity c. Promote a positive and motivating environment d. Provide exceptional customer service e. Confer with supervisor, peers, and employees to discuss and resolve issues f. Make decisions that are always in the best interest of the City 4 g. Perform other duties and projects as assigned h. Follow all safety policies and procedures i. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Demonstrated knowledge of City operations, ordinances, policies and procedures • Demonstrated knowledge of standard office practices, equipment, software, and procedures • Extensive applied knowledge of and experience in election laws, rules, and requirements of running a local election • Extensive knowledge of records retention and records management • Ability to operate office equipment including a personal computer with specialized and standard office and specialized software, including website and electronic record management • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to research and analyze data, search records, determine alternatives, and make recommendations or implement changes as needed • Ability to enter information with speed and accuracy and to maintain accurate and complete records and documentation • Ability to resolve and diffuse conflicts • Ability to work both independently and as part of a team • Ability to plan, prioritize, organize and meet deadlines for the department’s work • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. Five years of municipal experience in comparable government position with experience running elections 2. Five years of supervisory experience 3. High school diploma/GED 4. Valid driver’s license PREFERRED QUALIFICATIONS 1. Completion of the Minnesota Municipal Clerks Institute 2. Designation as a Certified Municipal Clerk by IIMC Post-secondary certificate or degree in office administration, business, or position related degree PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 5 Most work is in a normal office environment. Limited lifting of 10 pounds or less is required intermittently. Travel within the City or region to view properties or attend meetings is likely to occur three to four times a month. There is limited exposure to field or construction site conditions when visiting properties within the City. Attendance at evening Council meetings and related meetings is required. Activities that occur constantly (5–8 hours/shift): sitting Activities that occur frequently (2–5 hours/shift): talking, hearing Activities that occur occasionally (up to 2 hours/shift): standing, walking Activities that occur rarely (do not exist as regular part of job): lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, grasping, feeling, repetitive motions, eye/hand/foot coordination City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date Position Description Position: Deputy Clerk Department: Administration Position Status: Full-time FLSA Status: Non-Exempt Pay Grade: 5 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Performs highly skilled administrative support work; this position specializes in administration of elections, prepares legal notice for public hearings, assists with records management duties, assists with recording development documents; and performs other administrative duties as required. Immediate Supervisor: City Clerk Supervises: None Provides Work Direction to: Election Judges MAJOR JOB FUNCTIONS 1. City Meetings: a. Assist with City Council packets and attend the City Council meetings as the recording clerk in the City Clerks absence b. Prepare the Planning Commission packets and attend the Planning Commission meeting as the recording clerk c. Prepare the and distribute of packets for other Advisory Commissions, Administrative Subcommittee and Public Works Subcommittee d. Serve as the recording clerk for the Administrative and Public Works Subcommittee meetings in the City Clerks absence 2. Licenses: a. Coordinates, maintains records, and administers the issuance of gambling b. Assist with issuance of liquor licenses and other licenses as needed c. Ensures all local and State requirements are met 3. Administrative Support: a. Assist in creation and maintenance of records, ordinances, resolutions, licenses and administration of city policies and procedures b. Prepares, publishes and mails legal notices c. Assists the City Clerk on recordings of official documents; maintains records of recordings done and completed d. Assists the City Clerk in managing the laserfiche system; using the retention schedule to maintain files e. Manages City Hall office supplies and responsible for coordinating the maintenance of office equipment f. Sign City documents in absence of City Clerk g. Notarize documents h. Assist with the coordination of government data requests made pursuant to the Minnesota Data Practices Act i. Assist the City Clerk on city website, social media accounts, and city mobile app j. Provides administrative and clerical support for the City Administrator and City Clerk 4. Elections: a. Assist City Clerk in administering and managing all local elections as required by law b. Recruits and trains election judges c. Coordinates election process including testing of equipment and calculating ballot tabulations d. Coordinates absentee voting for elections and processes absentee ballot applications and administers early voting procedures e. Stays current on state statutes and Wright County procedures and policies related to elections f. Assign work and schedules to election judges g. Supervises elections in the absence of the City Clerk h. Assist in accepting affidavits of candidacy and financial reporting forms i. Assist with all publications and reporting requirements per State and Federal laws j. Assist with other election duties as requested by the City Clerk 5. General a. Treat fellow employees with respect and integrity b. Promote a positive and motivating environment c. Provide exceptional customer service to residents, developers, city officials, and the general public d. Confer with supervisor, peers, and employees to discuss and resolve issues e. Make decisions that are always in the best interest of the City f. Perform other duties and projects as assigned g. Follow all safety policies and procedures h. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Demonstrated knowledge of election processes, laws, and practices • Considerable ability to maintain confidentiality • Working knowledge of relevant City operations, ordinances, policies, and procedures • Demonstrated knowledge of standard office practices, equipment, software, and procedures • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to perform mathematical calculations, prepare spreadsheets, analyze data and identify and resolve discrepancies • Ability to organize and prioritize the work and meet deadlines • Ability to enter information with speed and accuracy and to maintain accurate and complete records and documentation • Ability to work both independently and as part of a team • Ability to handle detail and accurately process transactions and solve problems • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. Five years of responsible administrative support experience 2. An equivalent combination of education and experience may be substituted for the educational and experience requirements above 3. High school diploma/GED 4. A valid driver’s license PREFERRED QUALIFICATIONS 1. Municipal or County government experience 2. Completion of the Minnesota Municipal Clerks Institute 3. Notary Public commission 4. Working knowledge of laserfiche records management 5. Experience in minute taking 6. Experience in website maintenance PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is inside in a normal office setting. Work is done alone, with others and with the public. This includes medium physical strength work occasionally. Activities that occur constantly (5–8 hours/shift): sitting, talking, hearing Activities that occur frequently (2–5 hours/shift): repetitive motions, eye/hand/foot coordination Activities that occur occasionally (up to 2 hours/shift): standing, walking, lifting, carrying, reaching Activities that occur rarely (do not exist as regular part of job): pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, handling, grasping, feeling City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date Position Description Position: Emergency Services Director Department: Emergency Services Position Status: Full-time FLSA Status: Exempt Pay Grade: 16 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: This position provides effective leadership in establishing, planning, directing, and coordinating operations of the Emergency Services Department. Immediate Supervisor: City Administrator Supervision Exercised: Provides supervision to the Emergency Services Department staff. MAJOR JOB FUNCTIONS 1. Fire and EMS Services: a. Responds to emergency and non-emergency incidents b. Writes and implements policies for the Emergency Services Department c. Provide leadership and direction to personnel in assigned areas, responsible for the hiring, training, effective performance, discipline, and termination of personnel under direct purview d. Oversee the recruitment, retention, supervision, and development of personnel. Ensure compliance with the City of Otsego Personnel Policies e. Plans, coordinates, supervises, and evaluates fire, rescue, and Emergency Medical Services (EMS) operations, including fire ground safety, inspections and code enforcement, fire prevention and investigation programs and trainings f. Addresses residential and commercial property owners’ questions and concerns with fire safety and risk management g. Oversee and implement Fire Prevention efforts h. Develops and executes the development of fire inspection programs, community fire education programs, fire investigation, and fire code enforcement i. Oversee the formulation of department policies, goals, and objectives in alignment with City Council outcomes j. Oversee fire training programs and establishes minimum training standards and safety practices k. Maintain effective measurement systems for Fire response in accordance with City goals l. Coordinate and represent the City of Otsego to the Minnesota Emergency Services Regulatory Board (EMSRB) 2. Emergency Operations and Management: a. Serve as Emergency Management Director for the City of Otsego; ensure preparedness for all disasters by identifying resources and expertise in advance and planning for and implementation response and recovery actions as needed b. Administers and oversees a comprehensive Emergency Management Program in order to assure quality response to potential emergencies and disasters c. Coordinates Emergency Operations Center (EOC) activities during emergencies and disasters in the City of Otsego d. Maintains and updates the City’s Emergency Operations Plan e. Writes and implements policy for all City staff in regards to emergency operations f. Plans and conducts trainings, drills, and exercises to test the adequacy and operability of Emergency Management Program. g. Promotes and provides collaborative relationships with other City departments, and surrounding municipalities, counties, state, and federal agencies for coordination of emergency response and protection plans as well as disaster readiness. h. Coordinates with City administration to effectively respond to an emergency situation i. Coordinates with County Emergency Management to effectively prepare and respond to emergency situations j. Educates staff on emergency response protocol and coordinators emergency response training for city staff k. Serves as the City’s Public Information Officer l. Direct and oversee Department public information activities. Develop positive relations with community groups, residents, businesses, City staff and other governmental entities 3. Budget and Financial a. Prepare draft budget and capital improvement plan and supporting documentation for the Emergency Services Department b. Monitor and manage budget to ensure expenditures are within approved budget c. Follow all purchasing and policies d. Follow all finance laws and policies including but not limited to the public purpose expenditure policy e. Write, coordinate, and administer grants for the City of Otsego Emergency Services Department 4. Project Management a. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring budget compliance b. Works independently to meet timelines c. Prepares and presents various materials for project updates and annual reports d. Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques e. Provide general oversight to ensure timely and satisfactory completion 5. Contract Coordination a. Writing, evaluating, negotiating, and executing contracts covering public safety and safety coordination b. Oversee and maintain contracts with the Wright County Sheriff’s Department c. Oversee and maintain contracts with surrounding municipalities Fire Departments d. Creating and maintaining relationships with contract entities 6. Public Safety Commission: a. Serve as staff liaison to Commission b. Set agendas in coordination with City Administrator c. Recommend policies and procedures d. Present Public Safety Commission recommendations to the City Council as appropriate 7. Supervision: a. Perform performance reviews for all department staff b. Ensure staff is adequately trained and department is cross trained c. Recommend discipline and pay adjustments to City Administrator d. Ensure staff attends safety training and follows all safety procedures e. Assign work and ensure that it is done professionally, efficiently, accurately, and timely f. Interview and recommend staff hiring with assistance of human resources staff 8. General a. Participate actively in the City’s management team b. Presents in front of various groups for reports, updates, and community engagement c. Attends staff, community, committee, and councils meeting as necessary d. Treat fellow employees with respect and integrity e. Promote a positive and motivating environment f. Provide exceptional customer service g. Confer with supervisor, peers, and employees to discuss and resolve issues h. Make decisions that are always in the best interest of the City i. Perform other duties and projects as assigned j. Follow all safety policies and procedures k. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Demonstrable knowledge of and experience in emergency operations • Ability to make rapid decisions under high stress circumstances • Extensive knowledge of and experience in City operations, ordinances, and practices related to • Experience making presentations to government bodies, professional associations, and community organizations • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to resolve and diffuse conflicts • Ability to understand, manage, and communicate complex ideas, projects, and situations • Applied experience and knowledge ability to work independently and as part of a team and to coordinate work with other Departments and to lead multi-departmental or multi-jurisdictional projects. • Ability to plan, prioritize, and organize the department’s work. • Strong sense of honesty, integrity, and credibility • Ability to maintain a high level of integrity and ethical performance at all times • Ability to work successfully under stress, pressure, and changing conditions MINIMUM QUALIFICATIONS 1. Bachelor’s degree with coursework in fire service management, emergency service management, public administration, and business administration or a closely related field. 2. 5 years of experience in emergency services field 3. MN State certified Firefighter I and II, and Hazardous Materials Operations 4. 5 years of supervisory experience 5. Fluent in Word, Excel, Outlook, and PowerPoint 6. A valid driver’s license PREFERRED QUALIFICATIONS 1. State Certified EMT-B 2. Fire Marshal or Code Enforcement Experience 3. Currently certified in National Incident Management System (NIMS) 100, 200, 700 and 800 4. Live or be willing to relocate to within a 30-minute response to City of Otsego Fire Station 5. Experience with public engagement and communication 6. Experience working for a growing city or county PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is done within the fire station office facility, rarely any environmental exposures to conditions as part of the job. This includes occasional light physical strength work to medium physical work. Travel within the City to incidents, inspections and meetings is everyday. This position requires attending City Council meetings in the evening as requested, and on-call requirements in emergency situations. Activities that occur constantly (5–8 hours/shift): talking, hearing Activities that occur frequently (2–5 hours/shift): standing, walking, sitting, repetitive motions, eye/hand/foot coordination, feeling Activities that occur occasionally (up to 2 hours/shift): stooping, kneeling, crouching, crawling, reaching, handling, grasping Activities that occur rarely (do not exist as regular part of job): lifting, carrying, pushing, pulling, climbing, balancing City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date 1 Position Description Position: Finance Clerk Department: Finance Position Status: Full-time FLSA Status: Non-Exempt Pay Grade: 5 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Responsible for performing skilled accounting functions, including, but not limited to: cash receipting, utility billing, development escrow maintenance, special assessments, accounts payable, and performs other finance and administrative duties as required. Immediate Supervisor: Finance Director Supervises: None MAJOR JOB FUNCTIONS 1. Cash Receipts and Accounts Receivable: a. Accept payments, record within the cash receipting software, provide receipts and retain supporting documentation. b. Compilation of daily receipts and preparation of daily deposits. c. Prepare documentation and send billing invoices. 2. Utility Billing and Administrative Support: a. Serve as the primary backup to the Utility Billing position for utility billing job functions. b. Provide customer service via phone, email and at the service counter. c. Customer account maintenance including establishing new accounts and property sales. d. Accept payments, record within the utility billing software, provide receipts and prepare daily deposits. e. Assist the Utility Billing position with customer service requests, monthly billing, meter issuance, meter maintenance, and other tasks as needed. f. Coordinate with the Utility Department as needed. 2 3. Development Escrows: a. Responsible for maintenance of funds held by the City as escrow or security for development, planning, and engineering related items. b. Respond to inquiries on account status and prepare statements of escrow accounts when requested detailing activity of the account. c. Timely identification of escrow accounts that are overdrawn and are responsible for preparation of documentation as well as sending an invoice to the appropriate party. d. Provide monthly monitoring of escrow accounts with summary reports to the Finance Director upon request. e. Prepare refunds for escrow accounts as projects are completed. 4. Special Assessments: a. Complete special assessment searches as requested. b. Accept payments of special assessments, record within the cash receipting software, provide receipts and retain supporting documentation. c. Assist with the preparation of the assessment roll for certification of outstanding escrow accounts, delinquent utilities, storm water charges, unpaid code enforcement citations, City projects and development fees. d. Assist with year-end reconciliations of County and City assessment records. 5. Accounts Payable: a. Serve as the primary backup to the accountant position for accounts payable job functions. b. Assist with receiving incoming invoices and match them against supporting documentation such as packing slips, purchase orders, etc. c. Assist with uploading invoices and supporting documentation to the accounts payable workflow software. d. Maintenance of vendor files within the accounting software, including obtaining W-9 documentation. e. Provide tax-exempt status documentation to vendors upon request. f. Assist with the preparation and issuance of year-end tax documents. 6. Other Duties a. Assist with other duties as needed or assigned by the Finance Director. b. Assist with election duties as requested by the City Clerk. c. Perform clerical duties for various departments as assigned. d. Serve as backup to Administrative Assistant positions as needed. e. Assist with the maintenance, storage and retrieval of City documents. 7. General a. Treat fellow employees with respect and integrity. b. Promote a positive and motivating environment. c. Provide exceptional customer service. d. Confer with supervisor, peers, and employees to discuss and resolve issues. e. Make decisions that are always in the best interest of the City. f. Perform other duties and projects as assigned. g. Follow all safety policies and procedures. h. Follow all City policies and procedures. 3 KNOWLEDGE, SKILLS AND ABILITIES • Working knowledge of accounting practices and procedures. • Working knowledge of current suite of Microsoft Office. • Ability to handle detail and accurately process transactions and solve problems. • Ability to research and comprehend City policies, City ordinances, and State Statutes. • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing. • Ability to plan, prioritize, and organize your work. • Ability to work both independently and as part of a team. • Strong sense of honesty, integrity, and credibility. MINIMUM QUALIFICATIONS 1. A valid driver’s license. 2. Completion of a two-year degree in accounting or finance. 3. Three years of experience in an accounting or finance related position. 4. An equivalent combination of education and experience may be substituted for the educational and experience requirements above. PREFERRED QUALIFICATIONS 1. Completion of a four-year degree in accounting, finance or related field. 2. Previous experience with governmental finance operations, audits or software. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is in a normal office environment. Limited lifting of 10 pounds or less is required intermittently. Travel within the City or region to view properties or attend meetings is likely to occur three to four times a month. There is limited exposure to field or construction site conditions when visiting properties within the City. Attendance at evening Council meetings and related meetings is required. Activities that occur constantly (5–8 hours/shift): sitting Activities that occur frequently (2–5 hours/shift): talking, hearing Activities that occur occasionally (up to 2 hours/shift): standing, walking Activities that occur rarely (do not exist as regular part of job): lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, grasping, feeling, repetitive motions, eye/hand/foot coordination 4 City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name ______________________________________________ ______________________ Employee Signature Date Position Description Position: Mechanic Department: Streets Position Status: Full-time FLSA Status: Non-Exempt Pay Grade: 6 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Responsible for management and maintenance of the City fleet vehicles. Performs inspections, maintenance, manages software and databases, ensures inventories and safety protocols, researches equipment and collaborates with departments for equipment purchases; performs related duties as required. Immediate Supervisor: Street Operations Manager Supervises: None Provides Work Direction to: None MAJOR JOB FUNCTIONS 1. Maintenance and Repairs: a. Schedule and perform preventative maintenance and repairs on all department vehicles as needed; ensure vehicles operate safely, perform DOT-required safety inspections and maintain appropriate documentation b. Troubleshoot and perform mechanical repairs to vehicles and heavy (front-end loaders, dump trucks, grader, tractors, etc.) and light equipment (pickups, skid steer, mowers) including: diagnosing electrical and mechanical problems, replacing water and fuel pumps and filters, cleaning and replacing injectors and injection pumps, repairing, replacing, rebuilding or adjusting hydraulic systems and motors, engines, transmissions, exhaust system, differentials, air brakes, drive shafts, U-joints, steering, heating and cooling systems, alternators, starters, etc. c. Maintain and repair equipment including lawn mowers, generators, spraying equipment, tractors, trailers, tillers, and ball field equipment d. Maintain an inventory of parts and order or recommend purchases to ensure an adequate supply e. Utilize technical service manuals, books, other text and individuals as resources in the maintenance and repair of vehicles and equipment f. Perform minor fabrication on new and used equipment and mount parts on equipment g. Keep accurate records of all repairs and services for all equipment and vehicles h. Assist with the development, implementation and management of the City’s fleet maintenance program i. Assist in preparation of the fleet vehicles and equipment capital improvement plan, including but not limited to recommending additions or replacements and obtaining quotes j. Attend and coordinate related fleet committee meetings and present accident reviews k. Monitor fuel and lubrication needs and purchases 2. Other Duties and Responsibilities: a. Assist with miscellaneous repairs at the wastewater treatment plant, on occasion Operate heavy and light equipment to perform a variety of street, parks and storm sewer maintenance work and shop tasks b. Remove snow from city streets, municipal parking lots and trails, applies salt and sand, haul snow, clean up after storms, etc. as needed c. May assist in maintaining and repairing streets including tearing out blacktop, patching potholes, crack sealing and seal coating; sets up work zones, places cones or barricades around hazardous work areas, etc. d. May assist in reconstructing and maintaining pathways and maintaining storm sewer ponds, inlets and outlets; maintain shoulders and mow ditches e. May assist with catch basin repair and assist contractors in repair and maintenance of storm sewer system f. May assist in tree trimming using a chain saw and removing debris for chipping g. Provides strong communication, teamwork and works closely with other departments for the betterment of the City. h. Participate in required safety training and adhere to safety requirements 3. General a. Treat fellow employees with respect and integrity b. Promote a positive and motivating environment c. Provide exceptional customer service d. Confer with supervisor, peers, and employees to discuss and resolve issues e. Make decisions that are always in the best interest of the City f. Perform other duties and projects as assigned g. Follow all safety policies and procedures h. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Knowledge of equipment and vehicle repair, including procedures, methods, and tools • Demonstrable skill of the tools, equipment and standard practices of maintaining streets, and storm water structures • Working ability to operate a computer to maintain inventory and complete work records • Working ability to work with moving or vibrating parts on equipment and to manipulate levers and tools • Considerable knowledge of traffic laws, ordinances and regulations involved in equipment operation • Considerable knowledge of occupational hazards and safety precautions involved in street, park, storm sewer and vehicle and equipment repair and maintenance work • Demonstrable skill in the operation of snow removal, street sweeping, light and heavy equipment and other public works equipment and vehicles • Considerable ability to follow oral and written instruction, prioritize work and perform duties independently and as a member of a team • Considerable ability to analyze repair and maintenance problems and determine appropriate and cost-effective solutions • Working ability to establish and maintain good working relationships and communicate effectively with City staff and the general public • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to resolve and diffuse conflicts • Ability to work independently and as part of a team and to coordinate work with other departments. • Ability to plan, prioritize and organize the department’s work • Working knowledge of current suite of Microsoft Office. • Working knowledge of GPS software/asset management • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. Three years professional experience in the repair of small engine and heavy equipment/diesel equipment 2. Two-year certificate of completion from a technical or vocational school with specialized training in mechanics, maintenance management or related field. 3. Fleet Maintenance/management software experience 4. Valid Class B driver’s license 5. Equivalent combination of education and experience PREFERRED QUALIFICATIONS 1. Valid Class A driver’s license or the ability to obtain within 6 months 2. DOT Certified and ASE certified or ability to obtain within 6 months 3. Experience working for a growing city or county. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is completed within the mechanics garage which has various hazards and conditions within. This includes varying level of effort for physical strength work frequently little to medium effort work; occasionally ranging from heavy physical to very heavy work. Environmental conditions include frequent exposure to extreme heat, humidity, and noise; occasional environmental conditions of extreme cold, vibration and atmospheric conditions. Activities that occur constantly (5–8 hours/shift): standing, walking, handling, grasping, feeling, eye/hand/foot coordination Activities that occur frequently (2–5 hours/shift): lifting, carrying, pushing, pulling, stooping, reaching, hearing Activities that occur occasionally (up to 2 hours/shift): sitting, climbing, balancing, kneeling, crouching, talking, repetitive motions Activities that occur rarely (do not exist as regular part of job): crawling City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date Position Description Position: Parks and Recreation Director Department: Parks and Recreation Position Status: Full-time FLSA Status: Exempt Pay Grade: 13 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Lead parks and recreation department to provide recreation opportunities to all residents; maintain park grounds and facilities; develop short and long term plans for maintenance and expansion of the City’s park system. Immediate Supervisor: City Administrator Supervises: All Parks and Recreation staff MAJOR JOB FUNCTIONS 1. Recreation Programming: a. Develop and implement recreation programs and special events for residents of all ages b. Coordinate with recreation league associations and schedule ball field use c. Develop and maintain relationships with event sponsors and civic/community groups and associations d. Market and promote recreation programs e. Set fees and policies relating to refunds and cancellations f. Lead Otsego Festival Committee and management of Festival g. Evaluate recreation programming for cost, attendance, and overall effectiveness h. Maintain registration system 2. Park Maintenance: a. Maintaining all parks and park facilities to the standards set by the City Council b. Ensure safety inspections of parks and park equipment are completed according to accepted safety guidelines set by the OSHA, State, City, and LMCIT c. Recommend playground equipment and facility additions and replacement d. Recommend new methods of maintenance to increase efficiency, protect the environment, or to reduce costs e. Recommend equipment needs to perform park maintenance 3. Parks and Recreation Commission: a. Serve as staff liaison to Commission b. Set agendas in coordination with City Administrator c. Recommend policies and procedures d. Present Parks and Recreation Commission recommendations to the City Council as appropriate 4. Budget and Financial: a. Prepare draft budget and capital improvement plan and supporting documentation for the parks and recreation department b. Monitor and manage budget to ensure expenditures are within approved budget c. Follow all purchasing and policies d. Follow all finance laws and policies including but not limited to the public purpose expenditure policy e. Write and administer grants related to Parks and Recreation 5. Parks and Trail Development: a. Review new plats and make recommendations on park development and trails within plat including land acquisition and cash fees b. Recommend short and long term park and trail improvements 6. Project Management a. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring budget compliance b. Manage changes to the project scope, project schedule and project costs using appropriate verification techniques c. Provide general oversight to ensure timely and satisfactory completion d. Establish and maintain relationships with third parties/vendors e. Create and maintain comprehensive project documentation 7. Contract Coordination a. Writing, evaluating, negotiating and executing various contracts covering projects and operational contracts b. Creating and maintaining relationships with suppliers c. Maintaining correspondence and documentation related to contracts 8. Policies and Procedures: a. Review parks and recreation operations and recommend changes to improve efficiency and work flow b. Establish and oversee policies, procedures and practices for the department c. Monitor operations to ensure compliance with applicable laws, regulations, rules and ordinances 9. Other Duties and Responsibilities: a. Inform City Administrator of Department activities and relevant matters b. Manage building security for all City buildings including alarm systems c. Oversee the rental of City facilities d. Manage the City’s compliance for parks and facilities in relation to the American’s with Disabilities Act (ADA) of 1990. e. Prepare memos for and make presentations to the City Council and other boards and commissions f. Attend City Council and other board and commission meetings g. Provide reports and special projects as requested by City Council and City Administrator h. Provides strong communication, teamwork and works closely with other departments for the betterment of the City 10. Supervision: a. Perform performance reviews for all department staff b. Ensure staff is adequately trained and department is cross trained c. Recommend discipline and pay adjustments to City Administrator d. Ensure staff attends safety training and follows all safety procedures e. Assign work and ensure that it is done professionally, efficiently, accurately, and timely f. Interview and recommend staff hiring with assistance of human resources staff 11. General a. Participate actively in the City’s management team b. Treat fellow employees with respect and integrity c. Promote a positive and motivating environment d. Provide exceptional customer service e. Confer with supervisor, peers, and employees to discuss and resolve issues f. Make decisions that are always in the best interest of the City g. Perform other duties and projects as assigned h. Follow all safety policies and procedures i. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Demonstrable knowledge of and experience in recreation programming from program development through implementation of program • Demonstrable knowledge of and experience in park maintenance including turf, weed control, conservation methods, native plants, tree care • Experience making presentations to government bodies, professional associations, and community organizations • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to resolve and diffuse conflicts • Ability to understand, manage, and communicate complex ideas, projects, and situations • Ability to work independently and as part of a team and to coordinate work with other departments and to lead multi-departmental or multi-jurisdictional projects • Ability to plan, prioritize and organize the department’s work • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. Bachelor’s Degree in recreation or may substitute a degree in a closely related field plus two years of recreation programming experience 2. Five years of professional experience in parks and recreation at a management level 3. Five years of supervisory experience 4. A valid driver’s license PREFERRED QUALIFICATIONS 1. Certified Park and Recreation Professional (CPRP) 2. Certified Park and Recreation Executive (CPRE) 3. Experience working for a growing city or county PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is in a recreation center environment, that is similar to a normal office environment work; with occasional work outside in atmospheric conditions. Work includes performing administrative tasks sitting, and frequently walking throughout the recreation center and park. This includes varying level of effort for physical strength work occasionally ranging from light physical to heavy work. Attendance at city parks and recreation events in the evening and on the weekends is required. Attendance at Parks and Recreation Commission meetings in the evenings is also required and City Council meetings as requested. Activities that occur constantly (5–8 hours/shift): talking, hearing Activities that occur frequently (2–5 hours/shift): standing, walking Activities that occur occasionally (up to 2 hours/shift): lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, grasping, feeling, eye/hand/foot coordination Activities that occur rarely (do not exist as regular part of job): City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date Position Description Position: Parks Foreperson Department: Parks and Recreation Position Status: Full-time FLSA Status: Non-Exempt Pay Grade: 8 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Perform skilled equipment operation and maintenance work related to parks and/or repair and maintenance of equipment and vehicles used in the Parks Department; perform related duties as required. Immediate Supervisor: Parks and Recreation Director Supervises: None Provides Work Direction to: Full-time, part-time and seasonal employees MAJOR JOB FUNCTIONS 1. Project Management and Work Direction: a. Assist the department head with management functions of the department b. Assist with scheduling c. Serve as lead in the field on projects d. Attend internal and external meetings in the department head’s absence e. Provide work direction to full-time, part-time, and seasonal employees including project scheduling and coordination, ensure safety and job training are completed, and discipline if necessary f. Serve as acting department head as requested in his/her absence 2. Park Maintenance: a. Keep accurate records of maintenance and repairs b. Maintain playground facilities and equipment, including inspection, maintenance and repairs c. Establish and maintain turf areas d. Maintain and repair irrigation systems in city parks 3. Equipment: a. Operate heavy and light equipment to perform a variety of parks and shop tasks b. Perform preventative maintenance and light repair of department vehicles; may assist shop mechanic with repair and maintenance work c. Estimate and perform repairs on light equipment 4. Operational Support a. Participate in the development and implementation of recreation programs that emphasize safety, fun, and skills of the program or sport b. Contribute ideas and suggestions for programs c. Assist with marketing via social media as directed by the Parks and Recreation Director d. Coordinate training for seasonal park staff e. Assist the Parks and Recreation Director with contract administration, and grant writing f. Participate in community engagement, and community educational programs g. Assists with set up and coordination of Recreation events and programs h. Attend City Council, Commission, and Sub-Committee meetings as requested 5. Policies and Procedures a. Recommend departmental operations improvements and changes to supervisor to improve efficiency and work flow b. Monitor operations to ensure compliance with applicable laws, regulations, rules and ordinances c. Participate in required safety training and follow all safety policies and procedures ensure safety procedures are followed d. Follow all City policies and procedures 6. General a. Report to work for emergency calls/on-call b. Remove snow from City streets, parking lots, and trails c. Perform miscellaneous cleaning, maintenance and repair work as needed d. Confer with supervisor, peers, and employees to discuss and resolve issues e. Provide exceptional customer service to residents, developers, city officials, and the general public f. Make decisions that are always in the best interest of the City g. Treat fellow employees with respect and integrity h. Promote a positive and motivating environment i. Perform other duties and projects as assigned KNOWLEDGE, SKILLS AND ABILITIES • Considerable knowledge of and experience in use of heavy and light equipment and vehicle operation, including preventative maintenance and inspection procedures and practices • Considerable knowledge of stationary and hand-powered tools, equipment and standard practices of maintaining parks and trails • Considerable knowledge of the establishment and maintenance of turf and planting and care of trees, grasses, shrubs and flowers • Working knowledge of playground installation, maintenance, repair and inspection and ballfield maintenance • Considerable skill in the operation of snow removal • Ability to follow oral and written instruction, prioritize work and perform duties independently and as a member of a team • Working ability to establish and maintain good working relationships and communicate effectively with City staff and the general public • Working ability to operate a computer, maintain inventory, and complete work records • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to resolve and diffuse conflicts • Ability to work independently and as part of a team and to coordinate work with other departments and to lead multi-departmental or multi-jurisdictional projects • Ability to plan, prioritize and organize the department’s work • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. High School Diploma/GED 2. Five years of progressive park maintenance and grounds experience 3. Two years of supervisory experience 4. Valid Class B driver’s license with ability to obtain Class A with tanker endorsement within six months PREFERRED QUALIFICATIONS 1. Non-Commercial Pesticide Applicator license 2. Certified Playground Inspector 3. Certified Tree Inspector 4. Experience with irrigation systems 5. Experience working for a growing city or county 6. Valid Class A with tanker endorsement driver’s license PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is outside in varying conditions, including atmospheric conditions, humidity, noise, extreme heat temperature; occasionally work is completed in extreme cold, wet conditions, vibrations and hazards. Work includes operating equipment, and exposure to field and construction site conditions are frequent. This includes medium physical strength work constantly, with frequent heavy physical work. Travel within the City to parks and facilities is every day. Attendance at city parks and recreation events in the evening and on the weekends in required. Activities that occur constantly (5–8 hours/shift): standing, walking, stooping, reaching, handling, grasping, talking, hearing, repetitive motions, eye/hand/foot coordination Activities that occur frequently (2–5 hours/shift): lifting, carrying kneeling, crouching Activities that occur occasionally (up to 2 hours/shift): sitting, pushing, pulling, balancing, feeling Activities that occur rarely (do not exist as regular part of job): climbing, crawling City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date Position Description Position: Parks Maintenance I Department: Parks and Recreation Position Status: Full-time FLSA Status: Non-Exempt Pay Grade: 3 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Perform skilled equipment operation and maintenance work in the parks and recreation department. Immediate Supervisor: Parks and Recreation Director Supervises: None Provides Work Direction to: None MAJOR JOB FUNCTIONS 1. Park Maintenance: a. Maintain playground facilities and equipment, including inspection, maintenance, repairs, and installation b. Install, maintain, and repair irrigation systems c. Establish new turf areas by applying seed and/or laying sod d. Install trees, shrubs, and mulch e. Apply fertilizer and weed control to parks, trails, and other public areas f. Trim and chip limb, trees, and other debris 2. Equipment Operation and Maintenance: a. Operate heavy and light equipment to perform a variety of park maintenance related duties b. Occasionally assist in performing preventative maintenance and light repair of department vehicles; may occasionally assist shop mechanic with repair and maintenance work 3. Streets: a. Remove snow from city streets, municipal parking lots, sidewalks and trails, applies salt and sand, hauls snow, cleans up after storms, etc. as needed 4. Buildings: a. Perform miscellaneous janitorial duties, maintenance, and construction as needed on city buildings and property 5. Other: a. Assist with the installation and removal of holiday decorations b. Prime and paint equipment, in the park system c. Assist at city recreation events d. Provide input on cost savings and operational changes to supervisor e. Perform miscellaneous cleaning, maintenance and repair work as needed f. Assist other city departments as needed g. Perform physical labor duties h. Perform other duties as needed or assigned 6. General a. Treat fellow employees with respect and integrity b. Promote a positive and motivating environment c. Provide exceptional customer service d. Confer with supervisor, peers, and employees to discuss and resolve issues e. Make decisions that are always in the best interest of the City f. Perform other duties and projects as assigned g. Follow all safety policies and procedures h. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Demonstrable knowledge of and experience in park maintenance including turf, weed control, conservation methods, native plants, and tree care • Demonstrable knowledge of playground installation, maintenance, repair, and inspection • Demonstrable knowledge of playfield maintenance and setup • Demonstrable knowledge of and experience in light equipment and vehicle operation • Working knowledge of stationery and hand-powered tools, and equipment • Working knowledge of traffic laws, ordinances and regulations involved in equipment operation • Working knowledge of occupational hazards and safety precautions involved in parks maintenance operations • Working knowledge of preventative maintenance of equipment • Working knowledge of standard building construction and repair practices • Working skill in the operation of snow removal, street sweeping, light equipment and other public works equipment and vehicles • Working skill in building and grounds maintenance, including carpentry, painting and staining • Considerable ability to follow oral and written instruction, prioritize work and perform duties as a member of a team • Working ability to establish and maintain good working relationships and communicate effectively with City staff and the general public • Working ability to operate a computer • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to resolve and diffuse conflicts • Applied experience and knowledge ability to work independently and as part of a team and to coordinate work with other departments • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. Valid Class D driver’s license with the ability to obtain a Class A license with tanker endorsement within six months of employment 2. High School Diploma/GED 3. Six months of labor, park maintenance, or construction experience including light equipment operation, or an equivalent combination of training and experience PREFERRED QUALIFICATIONS 1. Valid Class A driver’s license 2. Experience in streets, parks and turf maintenance 3. Experience working for a growing city or county ADVANCEMENT CRITERIA An employee in this position has the opportunity to be promoted to the Parks Maintenance II position after successfully completing the following criteria: 1. One years of employment with the City of Otsego in the Parks Maintenance I position. 2. Has a valid Class A Driver’s License. 3. Pesticide Applicator License 4. Playground Inspector Certification 5. Tree Inspector Certification Once an employee has met the criteria, a recommendation will be made to the City Administrator and Human Resources for consideration and approval. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is outside in varying conditions, including atmospheric conditions, humidity, noise, extreme heat temperature; occasionally work is completed in extreme cold, wet conditions, vibrations and hazards. Work includes operating equipment, and exposure to field and construction site conditions are frequent. This includes medium physical strength work constantly, with frequent heavy physical work. Travel within the City to parks and facilities is every day. Attendance at city parks and recreation events in the evening and on the weekends in required. Activities that occur constantly (5–8 hours/shift): walking, eye/hand/foot coordination Activities that occur frequently (2–5 hours/shift): standing, handling, repetitive motions Activities that occur occasionally (up to 2 hours/shift): sitting, lifting, carrying, pushing, pulling, stooping, kneeling, crouching, reaching, talking, hearing Activities that occur rarely (do not exist as regular part of job): grasping, feeling, climbing, balancing, crawling City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date Position Description Position: Parks Maintenance II Department: Parks and Recreation Position Status: Full-time FLSA Status: Non-Exempt Pay Grade: 5 Date Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Perform skilled equipment operation and parks maintenance work; provide operational support in the areas of recreational programming, special events, and parks administration. Immediate Supervisor: Parks and Recreation Director Supervises: None Provides Work Direction to: Seasonal Staff MAJOR JOB FUNCTIONS 1. Park Maintenance: a. Maintain playground facilities and equipment, including inspection, maintenance, and repairs b. Install, maintain, and repair irrigation systems c. Establish new turf areas by applying seed and/or laying sod d. Create and maintain athletic field set up and layouts e. Install trees, shrubs, and mulch f. Apply fertilizer and weed control to parks, trails, and other public areas g. Trim and chip limb, trees, and other debris h. Train and assist in work direction to part-time and seasonal staff 2. Equipment Operation and Maintenance: a. Operate heavy and light equipment to perform a variety of park maintenance related duties b. Perform preventative maintenance and light repair of park equipment 3. Operational Support a. Participate in the development and implementation of recreation programs that emphasize safety, fun, and skills of the program or sport b. Contribute ideas and suggestions for programs c. Assist with marketing via social media as directed by the Parks and Recreation Director d. Coordinate training for seasonal park staff e. Assist the Parks and Recreation Director with contract administration, and grant writing f. Participate in community engagement, and community educational programs g. Assists with set up and coordination of Recreation events and programs 4. Streets a. Remove snow from city streets, municipal parking lots, sidewalks, and trails, applies salt and sand, hauls snow, cleans up after storms, etc. as needed 5. Buildings a. Perform miscellaneous janitorial duties, maintenance, and construction as needed on city buildings and property b. Orders tools, equipment and materials for city buildings 6. Other Duties and Responsibilities: a. Assist with the installation and removal of holiday decorations b. Prime and paint equipment, in the park system c. Assist at city recreation events d. Provides strong communication, teamwork and works closely with other departments for the betterment of the City. e. Attend City Council, Commission, and Sub-Committee meetings as requested. 7. General a. Treat fellow employees with respect and integrity b. Promote a positive and motivating environment c. Provide exceptional customer service d. Confer with supervisor, peers, and employees to discuss and resolve issues e. Make decisions that are always in the best interest of the City f. Perform other duties and projects as assigned g. Follow all safety policies and procedures h. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Demonstrable knowledge of and experience in park maintenance including turf, weed control, conservation methods, native plants, and tree care • Demonstrable knowledge of playground installation, maintenance, repair, and inspection • Demonstrable knowledge of playfield maintenance and setup • Demonstrable knowledge of and experience in light and heavy equipment and vehicle operation • Working knowledge of stationary and hand powered tools and equipment • Working knowledge of traffic laws, ordinances and regulations involved in equipment operation • Working knowledge of occupational hazards and safety precautions involved in parks maintenance operations • Working knowledge of preventative maintenance of equipment • Working knowledge of standard building construction and repair practices • Working skill in the operation of snow removal, street sweeping, light equipment and other public works equipment and vehicles • Working skill in building and grounds maintenance, including carpentry, painting and staining • Demonstrable experience following oral and written instruction and prioritizing work • Working ability to operate a computer • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to resolve and diffuse conflicts • Ability to understand, manage, and communicate complex ideas, projects, and situations • Ability to work independently and as part of a team and to coordinate work with other departments • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. High School Diploma/GED 2. Three years of park maintenance experience 3. One year of relevant office experience 4. Class B driver’s license or ability to obtain a Class A with tanker endorsement within six months PREFERRED QUALIFICATIONS 1. Certified Playground Inspector 2. Certified Tree Inspector 3. Class A driver’s license with tanker endorsement 4. Pesticide Applicator license PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is outside in varying conditions, including atmospheric conditions, humidity, noise, extreme heat temperature; occasionally work is completed in extreme cold, wet conditions, vibrations and hazards. Work includes operating equipment, and exposure to field and construction site conditions are frequent. This includes medium physical strength work constantly, with frequent heavy physical work. Travel within the City to parks and facilities is every day. Attendance at city parks and recreation events in the evening and on the weekends in required. Activities that occur constantly (5–8 hours/shift): walking, eye/hand/foot coordination Activities that occur frequently (2–5 hours/shift): standing, handling, repetitive motions Activities that occur occasionally (up to 2 hours/shift): sitting, lifting, carrying, pushing, pulling, stooping, kneeling, crouching, reaching, talking, hearing Activities that occur rarely (do not exist as regular part of job): grasping, feeling, climbing, balancing, crawling City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date Position Description Position: Recreation Coordinator Department: Parks and Recreation Position Status: Full-time FLSA Status: Non-Exempt Pay Grade: 5 Approved: TBD DESCRIPTION OF WORK General Statement of Duties: Planning, implementation, coordination and supervision of a variety of youth, adult and senior recreational programs, facility scheduling, Farmers Market and special community events. Immediate Supervisor: Parks and Recreation Director Supervises: Recreation Lead Staff Provides Work Direction to: Recreation Programmer MAJOR JOB FUNCTIONS 1. Recreation Programming: a. Plan, implement and supervise a variety of instructional sport programs b. Promotes and markets recreation programs and registration information c. Recruits and trains volunteers and coaches d. Order equipment, supplies and apparel for recreation programs e. Develop schedules and reserves facilities using recreation software f. Coordinate instructional recreation programs and provides oversight of instructional or contracted staff g. Plan, develop and implement youth and adult programming h. Assess community interests, needs and researches what other communities are providing, including trends in recreation programming i. Assess and evaluate current programming and determines needs and/or changes j. Coordinate athletic fields with associations k. Evaluate programs and administers program budgets and program participation l. Recommend and reviews fee structures based upon instructor costs, material costs, and other associated fees m. Review and evaluate budgets to determine if expenses and revenues meet allocated budget(s) n. Evaluate and monitor program success; determines if program is meeting needs of the community, program goals and participation needs o. Develop policies and procedures for programs and participants 2. Special Events/Farmers Market: a. Develop, coordinate and oversee and promote special events and Farmers Market b. Coordinate facility set-ups, logistics during events, supervises/assigns staff, checks- in/manages participants/vendors, or entertainment, oversees participation, and resolves participant concerns or questions during the event c. Oversee all vendors, food vendors and special event permits keeping current with all state policies and guidelines d. Coordinate all Parks Special event applications e. Recruit and maintain relationships with event sponsors f. Write grants to help secure funding for events and programs 3. Otsego Parks and Recreation Commission: a. Assemble the monthly Parks and Recreation Commission Packet, distributes the packet electronically, updates the city website and present a recreation update at the meeting b. Perform other administrative duties as requested by the Parks and Recreation Director 4. Facility Management: a. Oversee scheduling, fees and payments, and monitors the usage of Prairie Center b. Develop and maintain rental contracts, policies, and procedures 5. General: a. Treat fellow employees with respect and integrity b. Promote a positive and motivating environment c. Provide exceptional customer service d. Confer with supervisor, peers, and employees to discuss and resolve issues e. Make decisions that are always in the best interest of the City f. Perform other duties and projects as assigned g. Follow all safety policies and procedures h. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Knowledge of concepts, principles and philosophy of recreation, sport and leisure programming, planning, evaluation and administration. • Applied knowledge fundamentals of public relations theories and techniques in promoting, advertising, and/or informing the public of programs, services, courses or other events/projects. • Basic knowledge concerning the use of computers and related software applications and general business equipment. • Knowledge of community outreach principles and procedures. • General knowledge of City and department administrative policies and procedures pertinent to the activities and programs (i.e., facility scheduling restrictions, purchasing and hiring procedures, marketing, safety, etc.). • Knowledge of fundamentals of event planning and coordination. • Knowledge of emergency procedures, policies and any laws, rules, or guidelines impacting program planning and coordination. • Fundamental marketing concepts and procedures. • Ability to work collaboratively, cooperatively, and positively in a team environment • Leading, recruiting, delegating, monitoring, training, evaluating and monitoring program volunteers, instructors, and seasonal personnel. • Presentational skills; communication skills. • Planning, evaluating, implementing, and coordinating the delivery of programs, activities, events or services geared towards youth and adult, recreational programming. • Applying judgment and discretion in handling problems and issues in accordance with the policies and procedures of the City and department. • Time management skills. • Basic accounting and bookkeeping practices. • Promoting, advertising, marketing, and communicating programs, services and activities. • Collaborating and working closely with community groups, organizations, other City personnel in facilitating the planning for events, programs and services. • Administering, monitoring and controlling approved program budgets and expenditures. • Using computers and related software applications and general office equipment. MINIMUM QUALIFICATIONS 1. Five years of experience in recreation events and programming 2. Two years of relevant office experience 3. Associate’s degree in recreation leadership and management, business, public administration or a related field 4. One-year supervisory experience 5. Valid driver’s license PREFERRED QUALIFICATIONS 1. CPR and first aid training certification 2. Bachelor’s degree in recreation leadership and management, business, public administration or a related field 3. Experience with recreation related software PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is in a recreation center environment, that is similar to normal office environment work; with occasional work outside in atmospheric conditions. Work includes performing administrative tasks sitting, and frequently walking throughout the recreation center and park. This includes light and light effort physical strength work occasionally. Attendance at city parks and recreation events in the evening and on the weekends is required. Attendance at Parks and Recreation Commission meetings in the evenings is also required. Activities that occur constantly (5–8 hours/shift): sitting, feeling, talking, hearing, repetitive motions, eye/and/foot coordination Activities that occur frequently (2–5 hours/shift): standing, walking Activities that occur occasionally (up to 2 hours/shift): lifting, carrying Activities that occur rarely (do not exist as regular part of job): pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, grasping Note: This job description does not constitute a contract or employment agreement. City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Position Description Position: Street Maintenance I Department: Streets Position Status: Full-time FLSA Status: Non-Exempt Pay Grade: 3 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Performs physical labor and routine to skilled equipment operation and maintenance work related to the street, snow removal, and storm water systems, and occasional minor maintenance of equipment and vehicles in the Public Works Department. Immediate Supervisor: Street Operations Manager Supervises: None Provides Work Direction to: None MAJOR JOB FUNCTIONS 1. Streets: a. Remove snow from city streets, municipal parking lots and trails, applies salt and sand, hauls snow, cleans up after storms, etc. as needed b. Assist in maintaining and repairing streets including tearing out blacktop, patching potholes, crack sealing; sets up work zones, places cones or barricades around hazardous work areas, etc. c. Assist and perform maintenance to gravel roads throughout the city limits d. Remove damaged curbs and sidewalks, and removes debris from streets, and ditches e. May install and repair proper informational, directional, regulatory and warning signs f. Straighten, and replace or repair street signs that are damaged and assist in installation of new street signs g. Perform street sweeping and roadside mowing for city-maintained streets 2. Storm Water: a. Trim trees, cuts tree limbs into sections using a chain saw and removes all debris for chipping b. Assist in reconstructing and maintaining pathways and maintains storm sewer ponds, inlets and outlets; maintain shoulders and mow ditches c. May clean and rebuild catch basins and assist contractors in repair and maintenance of storm sewer system 3. Fleet: a. May occasionally assist in performing preventative maintenance and light repair of department vehicles; may occasionally assist shop mechanic with repair and maintenance work 4. Other Duties and Responsibilities: a. Occasionally may assist in reading water meters, inspecting, repairing or replacing meters as needed b. Assist in maintaining city compost site c. Assist in safety inspection of city facilities d. Assist in installation, maintenance and repair of sprinkler lines e. Assist with the installation and removal of holiday decorations f. Perform miscellaneous maintenance, construction and repair work as needed on city buildings and property g. May assist City contractors with repair and replacement of water or sewer mains h. May sandblast, prime and paint equipment, fabricate parts and change bulbs and fixtures in streetlights i. Provide input on cost savings and operational changes to supervisor j. Perform miscellaneous cleaning, maintenance and repair work as needed k. Provides strong communication, teamwork and works closely with other departments for the betterment of the City Perform physical labor duties 5. General a. Treat fellow employees with respect and integrity b. Promote a positive and motivating environment c. Provide exceptional customer service d. Confer with supervisor, peers, and employees to discuss and resolve issues e. Make decisions that are always in the best interest of the City f. Perform other duties and projects as assigned g. Follow all safety policies and procedures h. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Demonstrable knowledge of and experience in light equipment and vehicle operation • Working knowledge of tools, equipment and standard practices of maintaining streets, trails and storm water catch basins • Working knowledge of stationary and hand-powered tools, and equipment • Working knowledge of traffic laws, ordinances and regulations involved in equipment operation • Considerable knowledge of occupational hazards and safety precautions involved in street and storm sewer maintenance work • Working knowledge of preventative maintenance of equipment • Working knowledge of standard building construction and repair practices • Working skill in the operation of snow removal, street sweeping, light equipment and other public works equipment and vehicles • Working skill in building and grounds maintenance, including carpentry, painting and staining • Considerable ability to follow oral and written instruction, prioritize work and perform duties as a member of a team • Working ability to establish and maintain good working relationships and communicate effectively with City staff and the general public • Working ability to operate a computer • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to resolve and diffuse conflicts • Applied experience and knowledge ability to work independently and as part of a team and to coordinate work with other departments • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. High School Diploma/GED 2. Valid Class B driver’s license with a Class A obtained within six months 3. Six months of labor, maintenance or construction experience including light equipment operation, or an equivalent combination of training experience PREFERRED QUALIFICATIONS 1. Class A driver’s license 2. Preferred experience in street maintenance, equipment maintenance and repair, storm water maintenance and inspections 3. Experience working for a growing city or county ADVANCEMENT CRITERIA An employee in this position has the opportunity to be promoted to the Street Maintenance II position after successfully completing the following criteria: 1. One years of employment with the City of Otsego in the Street Maintenance I position. 2. Has a valid Class A Driver’s License. 3. Has developed the ability to effectively and efficiently operate the following equipment without supervision: a. Jet-Vac b. Street Sweeper c. Backhoe d. Road Grader e. Front-End Loaders. Once an employee has met the criteria, a recommendation will be made to the City Administrator and Human Resources for consideration and approval. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is outside working in varying hazards and environmental conditions. This includes varying level of effort for physical strength work occasionally ranging from effort light physical to very heavy work; most in medium work. Environmental conditions include frequent exposure to extreme cold, extreme heat temperature, and noise; occasional environmental conditions of wetness, humidity, vibrations, hazards and atmospheric conditions. On-call is required during the months of November to April for snowplow operations. Activities that occur constantly (5–8 hours/shift): standing, walking, hearing, repetitive motions, eye/hand/foot coordination Activities that occur frequently (2–5 hours/shift): lifting, carrying, pushing, pulling, handling, grasping, feeling, talking Activities that occur occasionally (up to 2 hours/shift): sitting, climbing, balancing, stooping, kneeling, crouching, reaching Activities that occur rarely (do not exist as regular part of job): crawling City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ____________________ Employee Signature Date Position Description Position: Street Maintenance II Department: Streets Position Status: Full-time FLSA Status: Non-Exempt Pay Grade: 5 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Performs skilled equipment operation, snow removal and maintenance work related to the street, and storm water systems, and/or repair and maintenance of equipment and vehicles in the Public Works Department; performs related duties as required Immediate Supervisor: Street Operations Manager Supervises: None Provides Work Direction to: Seasonal Staff MAJOR JOB FUNCTIONS 1. Streets: a. Operate heavy and light equipment to perform a variety of street, and storm sewer maintenance work and shop tasks. b. Remove snow from city streets, municipal parking lots and trails, applies salt and sand, hauls snow, and cleans up after storms as needed. c. Maintain and repair streets including tearing out blacktop, patching potholes, crack sealing and seal coating; set up work zones, place cones or barricades around hazardous work areas, etc. d. Remove damaged curbs and sidewalks, sweep streets and remove debris from streets and ditches. e. Keep accurate records of maintenance and repairs. f. May identify noxious weeds and apply fertilizer and weed killer in accordance with state regulations to parks and other public lands; keeps accurate records of same g. May assist City contractors with repair and replacement of water or sewer mains 2. Storm Water: a. Trim trees, cut tree limbs into sections using a chain saw and remove all debris for chipping b. Reconstruct and maintain pathways and maintain storm sewer ponds, inlets and outlets; maintain shoulders and mow ditches. c. Establish new turf areas by seeding or laying sod and ensuring regular irrigation and maintain by mowing, trimming, removing leaves and debris and thatching; may plant trees or shrubs d. Clean and rebuild catch basins and assist contractors in repair and maintenance of storm sewer system 3. Other Duties and Responsibilities: a. May assist Maintenance Technician with repair and maintenance of vehicles and equipment b. Provides strong communication, teamwork and works closely with other departments for the betterment of the City. c. Participate and encourage Safety Committee priorities d. Straighten, and replace or repair street signs that are damaged, and create, fabricate and install new street signs. e. May sandblast, prime and paint equipment, fabricate parts, and change bulbs and fixtures in streetlights f. Keep and track inventory of signs 4. General a. Treat fellow employees with respect and integrity b. Promote a positive and motivating environment c. Provide exceptional customer service d. Confer with supervisor, peers, and employees to discuss and resolve issues e. Make decisions that are always in the best interest of the City f. Perform other duties and projects as assigned g. Follow all safety policies and procedures h. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Demonstrable skills of the tools, equipment and standard practices of maintaining streets, parks, trails and storm water catch basins • Considerable knowledge of stationary and hand-powered tools, equipment and standard practices of maintaining parks and trails • Considerable knowledge of the establishment and maintenance of turf and planting and care of trees, grasses, shrubs and flowers may be required • Considerable knowledge of traffic laws, ordinances and regulations involved in equipment operation • Considerable knowledge of occupational hazards and safety precautions involved in street, park, storm sewer and vehicle and equipment repair and maintenance work • Working to considerable knowledge of equipment and vehicle repair, including procedures, methods, and tools • Working knowledge of standard building construction and repair practices and sign fabrication • Demonstrable skill in the operation of snow removal, street sweeping, light and heavy equipment and other public works equipment and vehicles • Working skill in building and grounds maintenance, including carpentry, plumbing, welding, basic electrical, painting and staining • Ability to follow oral and written instruction, prioritize work and perform duties independently and as a member of a team • Considerable ability to analyze repair and maintenance problems and determine appropriate and cost-effective solutions • Working ability to establish and maintain good working relationships and communicate effectively with City staff and the general public • Working ability to work with moving or vibrating parts on equipment and to manipulate levers and tools • Working ability to operate a computer to perform sign maintenance, maintain inventory, conduct research, calculate cost estimates, maintain HVAC and irrigation systems and complete work records • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to resolve and diffuse conflicts • Ability to work independently and as part of a team and to coordinate work with other departments • Ability to plan, prioritize and organize the department’s work • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. High School Diploma/GED 2. Three years of maintenance or construction experience including light or heavy equipment operation 3. A valid Class B driver’s license with a Class A with tanker endorsement obtained within six months PREFERRED QUALIFICATIONS 1. Class A driver’s license with tanker endorsement 2. Preferred experience in street maintenance, equipment maintenance and repair, storm water maintenance and inspections 3. Experience working for a growing city or county PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is outside working in varying hazards and environmental conditions. This includes varying level of effort for physical strength work occasionally ranging from effort light physical to very heavy work; most in medium work. Environmental conditions include frequent exposure to extreme cold, extreme heat temperature, and noise; occasional environmental conditions of wetness, humidity, vibrations, hazards and atmospheric conditions. On-call is required during the months of November to April for snowplow operations. Activities that occur constantly (5–8 hours/shift): standing, walking, hearing, repetitive motions, eye/hand/foot coordination Activities that occur frequently (2–5 hours/shift): lifting, carrying, pushing, pulling, handling, grasping, feeling, talking Activities that occur occasionally (up to 2 hours/shift): sitting, climbing, balancing, stooping, kneeling, crouching, reaching Activities that occur rarely (do not exist as regular part of job): crawling City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ____________________ Employee Signature Date Position Description Position: Street Operations Foreperson Department: Streets Position Status: Full-time FLSA Status: Non-Exempt Pay Grade: 8 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Performs all functions of a Street Maintenance II employee including street, storm water, and equipment maintenance and repair, snow removal, and building or fleet maintenance; assists Street Operations Manager in planning and directing the department’s operations and staff; may coordinate with City Engineer on projects and operations. This is a working foreperson position with the majority of time spent in the field. Immediate Supervisor: Street Operations Manager Supervises: None Provides Work Direction to: Street Maintenance I/II and Seasonal Staff MAJOR JOB FUNCTIONS 1. Maintain Streets: a. Follow Standard Operating Procedures and Street Replacement Policy in maintenance of City streets b. Perform all aspects of street maintenance and function as part of street maintenance team c. Perform pavement and gravel road maintenance d. Install and maintain street signs 2. Snow Removal Operations: a. Monitor weather conditions and dispatch snow plow operators b. Assist with coordination among Parks and Utility Departments to ensure their staff are trained and available to assist c. Drive plow vehicles and equipment as part of City snow removal route assignments 3. Storm Water System Maintenance: a. Assist in inspection and maintenance of storm water utility system b. Perform storm water utility system maintenance and function as part of maintenance team c. Repair and inspect catch basins and valve boxes 4. City Fleet Maintenance: a. Assist in oversight of mechanic(s) and operations of fleet maintenance b. Perform fleet maintenance and repair duties 5. Project Management and Work Direction: a. Assist Street Operations Manager in coordinating all aspects of projects once approved by City Council b. Serve as liaison with vendors and ensure supplies are on site for projects as requested by the Street Operations Manager Assist Street Operations Manager in direction of work crew including scheduling work flow and project 6. Building Maintenance a. Oversee and maintain city facilities and building safety b. Maintain city boiler systems for city facilities 7. Policies and Procedures: a. Recommend departmental operations improvements and changes to supervisor to improve efficiency and work flow b. Monitor operations to ensure compliance with applicable laws, regulations, rules and ordinances c. Ensure safety procedures are followed 8. Other Duties and Responsibilities: a. Keep Street Operations Manager informed of Department activities and relevant matters b. Attend City Council and other board and commission meetings as requested c. Address resident questions and concerns d. Maintain phone communication for emergency response. e. Provides strong communication, teamwork and works closely with other departments for the betterment of the City. 9. General a. Treat fellow employees with respect and integrity b. Promote a positive and motivating environment c. Provide exceptional customer service d. Confer with supervisor, peers, and employees to discuss and resolve issues e. Make decisions that are always in the best interest of the City f. Perform other duties and projects as assigned g. Follow all safety policies and procedures h. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Demonstrable knowledge of and experience in all aspects of street maintenance and street construction, snow plowing operations, storm water and pond maintenance and construction, and fleet maintenance • Demonstrable knowledge of and experience in scheduling, managing, and overseeing projects including safety practices, working with contractors and engineers, resolving work site and contract conflicts, and applicable State and Federal laws • Considerable skill in the operation of heavy and light equipment and department tools • Considerable skill in building and boiler maintenance • Working ability to occasionally perform heavy manual labor, sometimes under adverse weather conditions and during abnormal hours • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Applied knowledge of standard office and Street Department related computer applications • Ability to resolve and diffuse conflicts • Ability to understand, manage, and communicate complex ideas, projects, and situations • Ability to work independently and as part of a team and to coordinate work with other departments and to lead multi-departmental or multi-jurisdictional projects. • Ability to plan, prioritize and organize the department’s work • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. Five years of experience in maintenance of public infrastructure or comparable construction experience 2. Three years of supervisory experience 3. Project management experience 4. A valid Class A commercial driver’s license with tanker endorsement 5. High School Diploma/GED PREFERRED QUALIFICATIONS 1. Boiler engineer license 2. MS4 stormwater certificate 3. Experience working for a growing city or county 4. Management experience PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is outside working in varying hazards and environmental conditions. This includes varying level of effort for physical strength work occasionally ranging from effort light physical to very heavy work; most in medium work. Environmental conditions include frequent exposure to extreme cold, extreme heat temperature, and noise; occasional environmental conditions of wetness, humidity, vibrations, hazards and atmospheric conditions. On-call is required during the months of November to April for snowplow operations. Activities that occur constantly (5–8 hours/shift): standing, walking, hearing, repetitive motions, eye/hand/foot coordination Activities that occur frequently (2–5 hours/shift): lifting, carrying, pushing, pulling, handling, grasping, feeling, talking Activities that occur occasionally (up to 2 hours/shift): sitting, climbing, balancing, stooping, kneeling, crouching, reaching Activities that occur rarely (do not exist as regular part of job): crawling City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date Position Description Position: Street Operations Manager Department: Streets Position Status: Full-time FLSA Status: Exempt Pay Grade: 13 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Performs supervisory, management, administrative, and hands on work in the Street Department including street, storm water, and equipment maintenance and repair; prioritizes, plans, and directs the department’s operations and staff; coordinates with City Engineer on projects and various aspects of street and storm water system maintenance; performs related duties as required. This is a working management position with time spent in the office and in the field. Immediate Supervisor: City Administrator Supervises: Streets Department staff MAJOR JOB FUNCTIONS 1. Street Infrastructure: a. Follow Standard Operating Procedures and Street Replacement Policy in maintenance of City streets b. Recommend streets for maintenance and/or repair c. Determine level of maintenance and/or repair d. Conduct annual pavement condition index ratings e. Assist in field with street maintenance and function as part of street maintenance team 2. Snow Removal Operations: a. Develop Snow Removal Policy and Standard Operating Procedures b. Monitor weather conditions and dispatch snow plow operators c. Coordinate with Parks and Utility Departments to ensure their staff are trained and available to assist d. Drive plow vehicles and equipment as part of City snow removal route assignments 3. Storm Water System a. Direct inspection and maintenance of storm water utility system b. Follow federal, state and local requirements, licenses, guidelines and policies and ensures all requirements are met c. Assist in field with storm water utility system maintenance and function as part of maintenance team 4. Manage City Vehicles and Equipment Fleet a. Oversee mechanic(s) and operations of fleet maintenance b. Ensure coordination with other departments to provide prompt, accurate, and reliable maintenance of City vehicles and equipment 5. Project Management: a. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring budget compliance b. Manage changes to the project scope, project schedule and project costs using appropriate verification techniques c. Provide general oversight to ensure timely and satisfactory completion d. Establish and maintain relationships with third parties/vendors e. Create and maintain comprehensive project documentation 6. Contract Coordination a. Writing, evaluating, negotiating and executing various contracts covering projects and operational contracts b. Creating and maintaining relationships with suppliers c. Maintaining correspondence and documentation related to contracts 7. Budget and Financial: a. Prepare department’s draft budget and capital improvement plan including supporting documentation b. Monitor and manage budget to ensure expenditures are within approved budget c. Follow all purchasing policies d. Follow all finance laws and policies including but not limited to the public purpose expenditure policy 8. Policies and Procedures: a. Review departmental operations and recommend changes to improve efficiency and work flow b. Establish and oversee policies, procedures and practices for the department c. Monitor operations to ensure compliance with applicable laws, regulations, rules and ordinances 9. Other Duties and Responsibilities: a. Inform City Administrator of Department activities and relevant matters b. Manage building security for all Department buildings including alarm systems c. Prepare memos for and make presentations to the City Council and other boards and commissions d. Attend City Council and other board and commission meetings as requested e. Provide reports and special projects as requested by City Council and City Administrator f. Involved in capital project review, management and general oversight to ensure timely and satisfactory completion. g. Provides strong communication, teamwork and works closely with other departments for the betterment of the City h. Address resident questions and concerns 10. Supervision: a. Perform performance reviews for all department staff b. Ensure staff is adequately trained and department is cross trained c. Recommend discipline and pay adjustments to City Administrator d. Ensure staff attends safety training and follows safety procedures e. Assign work and ensure that it is done professionally, efficiently, accurately, and timely f. Interview and recommend staff hiring with assistance of human resources staff 11. General a. Participate actively in the City’s management team b. Treat fellow employees with respect and integrity c. Promote a positive and motivating environment d. Provide exceptional customer service e. Confer with supervisor, peers, and employees to discuss and resolve issues f. Make decisions that are always in the best interest of the City g. Perform other duties and projects as assigned h. Follow all safety policies and procedures i. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Demonstrable knowledge of and experience in all aspects of street maintenance and street construction, snow plowing operations, storm water and pond maintenance and construction, and fleet maintenance • Demonstrable knowledge of and experience in scheduling, managing, and overseeing projects including safety practices, working with contractors and engineers, resolving work site and contract conflicts, and applicable State and Federal laws • Extensive knowledge of and experience in City operations, ordinances, and practices related to purchasing, budgeting, supervision, and all street related maters • Considerable skill in the operation of heavy and light equipment and department tools • Working ability to occasionally perform heavy manual labor, sometimes under adverse weather conditions and during abnormal hours • Experience making presentations to government bodies, professional associations, and community organizations • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Applied knowledge of standard office and Street Department related computer applications • Ability to resolve and diffuse conflicts • Ability to understand, manage, and communicate complex ideas, projects, and situations • Ability to work independently and as part of a team and to coordinate work with other departments and to lead multi-departmental or multi-jurisdictional projects • Ability to plan, prioritize and organize the department’s work • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. Associates Degree or comparable certification in field related to infrastructure construction, business administration, engineering, or project management 2. Five years of professional experience in public sector public works including streets and infrastructure maintenance at a management level 3. Five years of supervisory experience 4. A bachelor’s degree in public works administration, engineering or a related field may be substituted for two years of public works experience 5. A valid Class A commercial driver’s license PREFERRED QUALIFICATIONS 1. Bachelor’s Degree in public works administration, engineering, project management, construction, or business administration 2. Experience working for a growing city or county PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is in a normal office environment work; with occasional work outside in various environmental conditions. Occasional environmental conditions include extreme cold, extreme heat, wetness, humidity, noise, vibration, hazards, and atmospheric conditions. Work includes performing administrative tasks sitting, and frequently walking through the construction sites and street projects. This includes varying level of effort for physical strength work occasionally ranging from light physical to medium work. Attendance at City Council meetings as requested. Activities that occur constantly (5–8 hours/shift): feeling, talking, hearing, eye/hand/foot coordination Activities that occur frequently (2–5 hours/shift): standing, walking, sitting, balancing Activities that occur occasionally (up to 2 hours/shift): lifting, reaching, handling, grasping, repetitive motions Activities that occur rarely (do not exist as regular part of job): carrying, pushing, pulling, climbing, stooping, kneeling, crouching, crawling City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date Position Description Position: Utility Billing Clerk Department: Finance Position Status: Full-time FLSA Status: Non-Exempt Pay Grade: 4 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Perform utility billing, collections and customer support service for all City utilities; provide administrative office support for water and sewer utilities; provide backup to other finance and other office staff as needed. Immediate Supervisor: Finance Director Supervises: None Provides Work Direction to: None MAJOR JOB FUNCTIONS 1. Utility Billing and Administrative Support: a. Customer Accounts i. Maintain up-to-date customer account information ii. Establish new accounts and prepare final accounts iii. Respond to questions regarding accounts iv. Provide pending assessment amounts as requested b. Create and track service requests from customers c. Manage utility billing software including updating rates periodically and calculating and updating winter water consumption data upon which sewer charges are based, and update customer accounts for sewer charges d. Prepare for and download monthly meter reads e. Calculate monthly bills, verify bill register for accuracy, identify and resolve possible problems, print bills and mail f. Accept payments i. Receipt payments ii. Update payments in utility billing system iii. Reconcile credit card, electronic and automatic withdrawal payments iv. Handle NSF checks v. Prepare deposits g. Prepare and print month end processing and reports and GL updates h. Maintain aging reports i. Prepare assessments for delinquent bills and storm water including identifying PID number, calculating amounts, mailing delinquent notices, accepting payments, updating delinquent accounts, and preparing assessment roll j. Coordinate software updates and resolve software problems with vendor 2. Meter Duties: a. Order and maintain meter inventory b. Identify and coordinate meter inspections, repairs, and replacements with the Utility Department c. Schedule meter disconnections and reconnections d. Monitor and follow through for suspected meter malfunctions e. Monitor winter shut off list and irrigation meters during the season f. Issue Bulk water meters and processes for billing 3. Customer Service: a. Greet and assist customers at counter b. Assist customers on the telephone and via email c. Answer overflow phone calls from the City’s main phone lines 4. Other: a. Reconcile and prepare deposits of daily cash receipts for overall City organization b. Serve as backup to Accountant position in designated functions c. Provide information and reports to and complete special projects for Finance Director as requested d. Assist with annual audit and budget by providing documentation and reports e. Provide recommendations for improvements and solutions for utility billing and finance department issues/problems f. Assist with election duties as requested by the City Clerk 5. General a. Treat fellow employees with respect and integrity b. Promote a positive and motivating environment c. Provide exceptional customer service d. Confer with supervisor, peers, and employees to discuss and resolve issues e. Make decisions that are always in the best interest of the City f. Perform other duties and projects as assigned g. Follow all safety policies and procedures h. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Demonstrable knowledge of and experience in utility billing processes and procedures • Demonstrable experience in providing exceptional customer service both in person, electronically, and on the telephone • Extensive knowledge of and experience in computer finance and billing systems and accepted office programs • Proficient in use of office equipment including but not limited to computers, 10 key adding machines, copiers, folding and inserting equipment and postage machines • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to analyze utility billing data and accounts and convey information to others in an easily understood fashion • Experience in reconciling accounts for accuracy • Ability to diffuse conflict and tense situations with public in person or over the phone • Ability to work independently and as part of a team • Ability to coordinate work with other departments • Ability to plan, prioritize and organize your work • Demonstrated ability to perform mathematical computations accurately and quickly • Ability to maintain confidentiality of sensitive utility billing data • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. High school diploma or equivalent 2. Two years of experience in an accounting or finance related position 3. Customer service experience 4. A valid driver’s license PREFERRED QUALIFICATIONS 1. Completion of a two-year degree in accounting, finance, or related field 2. Previous utility billing experience 3. Experience in government accounting 4. Experience working for a growing city or county PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is inside in a normal office setting. Work is done alone, with others and with the public. This includes medium physical strength work occasionally. Activities that occur constantly (5–8 hours/shift): sitting, talking, hearing Activities that occur frequently (2–5 hours/shift): repetitive motions, eye/hand/foot coordination Activities that occur occasionally (up to 2 hours/shift): standing, walking, lifting, carrying, reaching Activities that occur rarely (do not exist as regular part of job): pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, handling, grasping, feeling City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date Position Description Position: Utility Foreperson Department: Utilities Position Status: Full-time FLSA Status: Non-Exempt Pay Grade: 9 Date Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Performs all functions of a Utility Operator; assists Utility Operations Manager in planning and directing the department’s operations and staff; may coordinate with Engineers and Contractors on projects and operations. May perform all functions of a Utility Operator. Immediate Supervisor: Utility Manager Supervises: Utility Operators and Utility Seasonals Provides Work Direction to: MAJOR JOB FUNCTIONS 1. Water and Wastewater Systems: a. Perform, monitor and oversee all aspects of the operations and maintenance of the Treatment Facilities. b. Perform, monitor and oversee all aspects of operations and maintenance of the Collection and Distribution system. Review Collection and Distribution System projects for completion with accuracy in meeting engineering specifications for City acceptance. c. Perform, monitor and oversee all aspects of the GIS system related to Utilities. Coordinate with Engineer and staff for accuracy and recommend changes needed. Maintain data and collection documentation for maintenance and record purposes. d. Maintain regulatory requirements for water quality standards and wastewater permits requirements. e. Report compliance and compliance monitoring to regulatory agencies including Minnesota Pollution Control Agency, Environmental Protection Agency, Department of Natural Resources, and Minnesota Department of Health. f. Communicate with officials, engineers and regulatory agents tactfully regarding facility planning, reviews and inspections. Provide input and influence to the design and operations of water and wastewater systems. g. Provide input of department needs for capital and budgetary needs. h. Maintains phone communication for emergency response 2. Project Management and work direction: a. Coordinates and schedules all aspects of Utility projects and functions. b. Serve as liaison with vendors, ensure inventory and supplies of equipment and parts are available for routine and emergency needs. c. Assign work responsibility, monitor project progress and provide communication with Manager regarding status, productivity and quality of work. 3. Policies and Procedures: a. Responsible for following all policies and procedures at the federal, state and local level through all applicable agencies b. Recommend departmental operations improvements and changes to supervisor to improve efficiency and work flow. c. Monitor operations to ensure compliance with applicable laws, regulations, rules and ordinances. d. Ensure safety procedures are followed. 4. Supervision: a. Perform check ins and provide recommendation for annual performance reviews b. Ensure staff attends safety training and follows safety procedures c. Assign work and ensure it is done accurately and timely d. Recommend staffing additions and be involved with interviewing e. Maintain security systems protocols and access ensuring public health and employee safety. 5. Other Duties and Responsibilities: a. Keep Utility Manager informed of department activities and relevant matters. b. Address resident questions and concerns. c. Provide recommendations on the long- and short-term capital needs of the departments d. Provide input and recommendation for annual budget with frequent reviews to ensure budgets are maintained. Review and recommend invoice approvals e. Provides strong communication, teamwork and works closely with other divisions and departments for the betterment of the City. 6. General a. Treat fellow employees with respect and integrity b. Promote a positive and motivating environment c. Provide exceptional customer service d. Confer with manager, peers, and employees to discuss and resolve issues e. Make decisions that are always in the best interest of the City f. Perform other duties and projects as assigned g. Follow all safety policies and procedures h. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Knowledge of and experience in all aspects of water and wastewater operations and maintenance. • Knowledge of biosolids application requirements and methods • Knowledge of and experience in scheduling, managing, and overseeing projects including safety practices, working with contractors and engineers, resolving work site and contract conflicts, and applicable State and Federal laws. • Knowledge of SCADA, Microsoft Office (Excel, Word, and PowerPoint) and standard computer systems and programs used in operation of water and wastewater facilities Applied knowledge in laboratory tests, testing methods and techniques, testing requirements, and interpretation of test results. • Applied knowledge in analyzing problems, identifying solutions, and implementing solution successfully. • Working ability to occasionally perform heavy manual labor, sometimes under adverse weather conditions and during abnormal hours. • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing. • Applied knowledge of standard office and department related computer applications. • Ability to resolve and diffuse conflicts. • Ability to understand, manage and communicate complex ideas, projects, and situations. • Ability to work independently and as part of a team and to coordinate work with other departments and to lead multi-departmental or multi-jurisdictional projects. • Ability to plan, prioritize and organize the department’s work. • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. Class A Wastewater License. 2. Class B Water License. 3. Minnesota Type IV Biosolids License 4. Five years Collection and Distribution Maintenance Experience. 5. Class A EQ Biosolids Treatment Experience 6. A valid Class B commercial driver’s license. 7. Associates Degree in Water Environment Technology or related field. PREFERRED QUALIFICATIONS 1. Class A Wastewater License. 2. Two years lead or supervisory experience. 2. Three years of experience at a Class A Major Wastewater Treatment Facility. 3. Type IV Biosolids License with two years application and reporting experience 4. Bachelor’s degree in biology, chemistry or environmental services or related field. 5. Experience working for a growing city or county. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is done within the wastewater treatment facility or outside in varying conditions, including frequent exposure to humidity, noises, vibrations, hazards, and atmospheric conditions; occasional exposure to extreme cold, extreme heat and changes in wetness. This includes occasional light physical strength work to very heavy physical work. Travel within the City to treatment facilities, wellhouses and lift stations is everyday. Activities that occur constantly (5–8 hours/shift): talking, hearing Activities that occur frequently (2–5 hours/shift): standing, walking, sitting, handling, grasping Activities that occur occasionally (up to 2 hours/shift): lifting, carrying, pushing, pulling, climbing, stooping, kneeling, crouching, reaching, feeling, repetitive motions, eye/hand/foot coordination Activities that occur rarely (do not exist as regular part of job): balancing, crawling City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date Position Description Position: Utility Manager Department: Utilities Position Status: Full-time FLSA Status: Exempt Pay Grade: 13 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Responsible for providing direction and day to day management of the City’s Utility Department focused on Wastewater and Water Treatment, Collection, Distribution Conveyance and Customer Services. Supervises staff, manages departments assets, identifies, presents and performs budgets and capital improvement planning for each funding source. Ensures the public receives effective and efficient utilities maintenance services. Immediate Supervisor: City Administrator Supervises: Utility Department Staff MAJOR JOB FUNCTIONS 1. Wastewater System a. Direct, manage, evaluate and sustain two Class A Major Wastewater Treatment Facilities b. Follow federal, state and local requirements, licenses, guidelines, and policies and ensure all requirements are met c. Assist team leadership to recommend and direct advanced maintenance on systems and equipment to prevent service interruptions d. Determine work project priorities and service activities; scheduling and coordinating contractual work and project reviews. e. Assess work procedures, personnel training and equipment to facilitate improvements in achieving department objectives f. Ensure Wastewater Division responds to emergencies promptly efficiently and effectively. g. Act as a project manager on utility system capital improvement projects. h. Responsible for coordination of wastewater division activities with other public works managers and outside contractors to provide maximum overall benefit i. Direct, manage, evaluate and sustain Class A EQ Biosolids production and disposal j. Follow federal, state and local requirements, licenses, guidelines, and policies and ensure all requirements are met k. Act as a project manager on biosolids capital improvement projects. 2. Water System a. Direct, manage, evaluate and sustain the City’s Water Treatment Facilities b. Follow federal, state and local requirements, licenses, guidelines, and policies and ensures all requirements are met c. Assist team leadership to recommend and direct advanced maintenance on systems and equipment to prevent service interruptions d. Determine work project priorities and service activities; scheduling and coordinating contractual work and project reviews. e. Assess work procedures, personnel training and equipment to facilitate improvements in achieving department objectives f. Ensure customer services responses and emergencies are prompt, efficient and effective. g. Act as a project manager on water system capital improvement projects. Responsible for coordination of water division activities with other public works managers and outside contractors to provide maximum overall benefit h. Direct, manage, evaluate and sustain the Water Distribution and Wastewater Collection Systems i. Responsible for coordination of water distribution and wastewater collection activities with other public works managers and outside contractors to provide maximum overall benefit 3. Supervision and development: a. Perform performance reviews for all department staff b. Ensure staff is adequately trained and department is cross trained c. Recommend discipline and pay adjustments to City Administrator d. Ensure staff attends safety training and follows safety procedures e. Assign work and ensure it is done professionally, efficiently, accurately, and timely f. Forecast staffing needs, interview and recommend staff hiring with the assistance of human resource staffs g. Administer policy communication 4. Budget and Financial: a. Prepare, present and oversee budgets and capital improvement plans b. Oversee all division assets and improvement activities c. Monitor and manage budget to ensure compliance with the adopted budget d. Follow all purchasing policies e. Follow all finance policies including but not limited to the public purpose expenditure policy f. Work with utility billing to resolve issues and address user questions and complaints g. Prepare reports correspondence and analysis for the department 5. Project Management a. Act as project manager in Capital Improvement Projects b. Assist in defining project scopes and objectives, involving relevant stakeholders while ensuring budget compliance c. Assist in the preparation of plans and specifications for equipment purchases, maintenance and construction projects d. Manage changes to the project scope, schedule and costs using appropriate verification e. Provide general oversight to ensure timely and satisfactory completion f. Establish and maintain effective professional relationships with employees, officials, governmental agencies, vendors and citizen customers g. Schedule project meetings to ensure united alignment and objectives that motivate action 6. Contract Coordination a. Prepare, evaluate, negotiating and executing various contracts covering projects and operational contracts b. Create and maintaining relationships with suppliers c. Maintain correspondence and documentation related to contracts 7. Policies and Procedures: a. Responsible for following all policies and procedures at the federal, state, and local level through all applicable agencies b. Evaluate and recommend changes to policies, procedures, and practices to increase efficiency and effectiveness and to ensure compliance with all legal and functional requirements c. Follow procedures to get approval and implement new policies and procedures d. Ensure that staff follows all applicable laws, policies, and procedures 8. Other Duties and Responsibilities: a. Inform City Administrator of Department activities and relevant matters b. Manage building security for all Department buildings including alarm systems c. Prepare and present memos and requests for committee reviews and City Council action d. Attend City Council and commission meetings as requested e. Provide reports and special projects as requested by City Council and City Administrator f. Provides strong communication, teamwork and works closely with other departments for the betterment of the City 9. General a. Participate actively in the City’s management team b. Treat fellow employees with respect and integrity c. Promote a positive and motivating environment d. Provide exceptional customer service e. Confer with supervisor, peers, and employees to discuss and resolve issues f. Make decisions that are always in the best interest of the City g. Perform other duties and projects as assigned h. Follow all safety policies and procedures i. Follow all City policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Extensive knowledge of and experience in managing and operating water and wastewater utilities • Extensive knowledge of biosolids requirements and methods • Extensive knowledge of and experience in supervising employees • Extensive knowledge of and experience in City operations, ordinances, and practices related to water and wastewater applications • Proficient in SCADA, Microsoft Office (Excel, Word, and PowerPoint) and standard computer systems and programs used in operation of water and wastewater systems • Working knowledge of GIS and system mapping • Experience and applied knowledge in laboratory tests, testing methods and techniques, testing requirements, and interpretation of test results • Experience analyzing problems, identifying solutions, and implementing solution successfully • Experience making presentations to government bodies, professional associations, and community organizations • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to resolve and diffuse conflicts • Ability to understand, manage, and communicate complex ideas, projects, and situations • Applied experience and knowledge of budget management and financial software • Applied experience and knowledge of purchasing/contract laws and practices • Ability to work independently and as part of a team and to coordinate work with other departments and to lead multi-departmental or multi-jurisdictional projects • Ability to plan, prioritize and organize the department’s work • Strong sense of honesty, integrity, and credibility • Experience with OSHA requirements Employee Right to Know and CDL MINIMUM QUALIFICATIONS 1. Bachelor’s degree in biology, chemistry or environmental services or related field. May substitute equivalent years of experience for degree 2. Minnesota Class A Wastewater Certification 3. Minnesota Class B Water Certification 4. Minnesota Type IV Biosolids License 5. Associates degree in water and environmental technologies 6. Seven years of experience at municipal water and wastewater system with a minimum of five years at each 7. Five years of supervisory experience 8. Three years’ experience budgeting and identifying long term capital needs 9. Proficient with Microsoft Office including Word, Excel, PowerPoint and Outlook 10. A valid class B driver’s license with air brake and tanker endorsements PREFERRED QUALIFICATIONS 1. Experience working for a growing city PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is done within the wastewater treatment office facility, rarely any environmental exposures to conditions as part of the job. This includes occasional light physical strength work to medium physical work. Travel within the City to treatment facilities, wellhouses and lift stations is everyday. This position requires attending City Council meetings in the evening as requested. Activities that occur constantly (5–8 hours/shift): Activities that occur frequently (2–5 hours/shift): standing, walking, sitting, talking Activities that occur occasionally (up to 2 hours/shift): Activities that occur rarely (do not exist as regular part of job): lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, grasping, feeling, hearing, repetitive motions, eye/hand/foot coordination City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date Position Description Position: Utility Operator I Department: Utilities Position Status: Full-time FLSA Status: Non-exempt Pay Grade: 5 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Under direction of the Utility Manager and/or Foreperson is responsible for operating and maintaining wastewater and water facilities, collection and distribution systems. Weekend rotation and on call rotation are required. Immediate Supervisor: Utility Supervisor/Foreperson Supervises: None Provides Work Direction to: Utility Seasonals and Utility Interns MAJOR JOB FUNCTIONS 1. Wastewater System: a. Monitor, operate and maintain wastewater treatment facilities b. Monitor, operate and maintain wastewater collection system equipment and components c. Follow federal, state and local requirements, licenses, guidelines and policies d. Conducts process testing to ensure efficient function of process e. Documents, completes and communicates regulatory reports 2. Water System: a. Monitor, operate and maintain water treatment facilities b. Monitor, operate and maintain water distribution equipment and components c. Follow federal, state and Local requirements, licenses, guidelines, and policies d. Conduct water quality sampling and testing to meet drinking water standards e. Documents, completes and communicates regulatory reports 3. Customer Service a. Perform and respond to resident questions and concerns for water and wastewater related items b. Respond to request for service from residents 4. Other Duties and Responsibilities: a. Assist public works with snow plowing as needed b. Assist public works and park crews with street, storm water, and park maintenance as needed c. Communicate with engineer, contractors and vendors for assistance and suggestions 5. General a. Treat fellow employees with respect and integrity b. Promote a positive and motivating environment c. Provide exceptional customer service d. Confer with supervisor, peers, and employees to discuss and resolve issues e. Make decisions that are always in the best interest of the City f. Perform other duties and projects as assigned g. Follow all safety policies and procedures h. Follow all City policies and procedures i. Follow all Federal, State and local policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Knowledge of and experience in operating water and wastewater utilities including water distribution and wastewater collection systems • Knowledge of biosolids processes • Knowledge of and experience in City operations, ordinances, and practices related to water and wastewater applications • Experience in use of heavy equipment such as crane truck, jet-vac, generators, Class B vehicles and skid loaders • Knowledge of SCADA, Microsoft Office (Excel, Word) and standard computer systems and programs used in operation of water and wastewater facilities • General plumbing knowledge, water meters, valve isolation, irrigation and backflow prevention experiences • Experience and applied knowledge in laboratory tests, testing methods and techniques, testing requirements, and interpretation of test results • Technology experiences – smart phones, tablets, GIS, security protocols • Experience analyzing problems, identifying solutions, and implementing solution successfully • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to resolve and diffuse conflicts • Ability to understand, manage, and communicate complex ideas, projects, and situations • Ability to work independently and as part of a team • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. Minnesota Class D Wastewater Certification or Minnesota Class SD Collection System License 2. Minnesota Class D Water Certification 3. 6 months of related experience in water or wastewater operations 4. Experience in heavy machine operation 5. A valid Class B driver’s license with tanker and airbrake endorsement or ability to obtain within one year 6. 30-minute response time to the wastewater treatment facility PREFERRED QUALIFICATIONS 1. Associates degree in water and environmental technologies or a Bachelor’s degree in biology, chemistry, or environmental services 2. Class C Wastewater License. 3. Class C Water License. 4. Type IV Biosolids License 5. Experience working for a growing city PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is done within the wastewater treatment facility or outside in varying conditions, including frequent exposure to humidity, noises, vibrations, hazards, and atmospheric conditions; occasional exposure to extreme cold, extreme heat and changes in wetness. This includes occasional light physical strength work to very heavy physical work. Travel within the City to treatment facilities, wellhouses and lift stations is everyday. This position requires rotating on-call shifts on weekends and nights. Activities that occur constantly (5–8 hours/shift): talking, hearing Activities that occur frequently (2–5 hours/shift): standing, walking, sitting, handling, grasping Activities that occur occasionally (up to 2 hours/shift): lifting, carrying, pushing, pulling, climbing, stooping, kneeling, crouching, reaching, feeling, repetitive motions, eye/hand/foot coordination Activities that occur rarely (do not exist as regular part of job): balancing, crawling City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date Position Description Position: Utility Operator II Department: Utilities Position Status: Full-time FLSA Status: Non-exempt Pay Grade: 8 Approved: DRAFT DESCRIPTION OF WORK General Statement of Duties: Under direction of the Utility Manager and/or Foreperson is responsible for operating and maintaining wastewater and water facilities, collection and distribution systems. Weekend rotation and on call rotation are required. Immediate Supervisor: Utility Supervisor/Foreperson Supervises: None Provides Work Direction to: Utility Seasonals and Utility Interns MAJOR JOB FUNCTIONS 1. Wastewater System: a. Monitor, operate and maintain wastewater treatment facilities b. Monitor, operate and maintain wastewater collection system equipment and components c. Follow federal, state and local requirements, licenses, guidelines and policies d. Conducts process testing to ensure efficient function of process e. Documents, completes and communicates regulatory reports 2. Water System: a. Monitor, operate and maintain water treatment facilities b. Monitor, operate and maintain water distribution equipment and components c. Follow federal, state and Local requirements, licenses, guidelines, and policies d. Conduct water quality sampling and testing to meet drinking water standards e. Documents, completes and communicates regulatory reports 3. Customer Service a. Perform and respond to resident questions and concerns for water and wastewater related items b. Respond to request for service from residents 4. Other Duties and Responsibilities: a. Assist public works with snow plowing as needed b. Assist public works and park crews with street, storm water, and park maintenance as needed c. Communicate with engineer, contractors and vendors for assistance and suggestions 5. General a. Treat fellow employees with respect and integrity b. Promote a positive and motivating environment c. Provide exceptional customer service d. Confer with supervisor, peers, and employees to discuss and resolve issues e. Make decisions that are always in the best interest of the City f. Perform other duties and projects as assigned g. Follow all safety policies and procedures h. Follow all City policies and procedures i. Follow all Federal, State and local policies and procedures KNOWLEDGE, SKILLS AND ABILITIES • Knowledge of and experience in operating water and wastewater utilities including water distribution and wastewater collection systems • Knowledge of biosolids processes • Knowledge of and experience in City operations, ordinances, and practices related to water and wastewater applications • Experience in use of heavy equipment such as crane truck, jet-vac, generators, Class B vehicles and skid loaders • Knowledge of SCADA, Microsoft Office (Excel, Word) and standard computer systems and programs used in operation of water and wastewater facilities • General plumbing knowledge, water meters, valve isolation, irrigation and backflow prevention experiences • Experience and applied knowledge in laboratory tests, testing methods and techniques, testing requirements, and interpretation of test results • Technology experiences – smart phones, tablets, GIS, security protocols • Experience analyzing problems, identifying solutions, and implementing solution successfully • Ability to communicate clearly, professionally, effectively, and precisely both verbally and in writing • Ability to resolve and diffuse conflicts • Ability to understand, manage, and communicate complex ideas, projects, and situations • Ability to work independently and as part of a team • Strong sense of honesty, integrity, and credibility MINIMUM QUALIFICATIONS 1. Minnesota Class B Wastewater Certification or Minnesota Class SB Collection System License 2. Minnesota Class B Water Certification 3. 5 years of related experience in water or wastewater operations 4. Experience in heavy machine operation 5. A valid Class B driver’s license with tanker and airbrake endorsement or ability to obtain within one year 6. 30-minute response time to the wastewater treatment facility PREFERRED QUALIFICATIONS 1. Associates degree in water and environmental technologies or a Bachelor’s degree in biology, chemistry, or environmental services 2. Class A Wastewater License. 3. Class A Water License. 4. Type IV Biosolids License 5. Experience working for a growing city PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work is done within the wastewater treatment facility or outside in varying conditions, including frequent exposure to humidity, noises, vibrations, hazards, and atmospheric conditions; occasional exposure to extreme cold, extreme heat and changes in wetness. This includes occasional light physical strength work to very heavy physical work. Travel within the City to treatment facilities, wellhouses and lift stations is everyday. This position requires rotating on-call shifts on weekends and nights. Activities that occur constantly (5–8 hours/shift): talking, hearing Activities that occur frequently (2–5 hours/shift): standing, walking, sitting, handling, grasping Activities that occur occasionally (up to 2 hours/shift): lifting, carrying, pushing, pulling, climbing, stooping, kneeling, crouching, reaching, feeling, repetitive motions, eye/hand/foot coordination Activities that occur rarely (do not exist as regular part of job): balancing, crawling City of Otsego is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer. Employee signature below constitutes employee’s understanding of the requirements, essential functions, and duties of the position. _______________________________________________ Employee Name _______________________________________________ ______________________ Employee Signature Date